1. Healthwatch England publishes report about NHS complaints

    News -

    Healthwatch England’s new report, Shifting the mindset (2020), investigates how hospitals report on complaints and whether current efforts are sufficient to build public trust.

  2. New bus service stopping at Chase Farm Hospital

    Advice and Information -

    Patients, visitors and staff can now look forward to a bus service which delivers and collects them from Chase Farm Hospital’s front door.

  3. Book your ticket to the Healthwatch Enfield Annual Conference

    News -

    Bookings are now open for the Healthwatch Enfield Annual Conference 2020.

  4. The Care Quality Commission publishes annual maternity survey

    News -

    The majority of women who gave birth in February last year had confidence and trust in staff, felt they were ‘always’ listened to by midwives and received appropriate advice at the start of labour, according to a national survey by the CQC.

  5. Have your say on changes to planned operations for bones, joints and muscles

    News -

    The North London Partners in Health and Care are proposing a new way to organise planned orthopaedic surgery. Have you say on the new proposals!

  6. New Chief Executive appointed to Barnet Hospital

    News -

    The Royal Free London NHS Foundation Trust (RFL) has announced the appointment of Deborah Sanders as the new chief executive for Barnet Hospital. Deborah had been acting as interim chief executive at Barnet Hospital since October 2019.

  7. Young Healthwatch Report

    Report -

    Read our report on Enfield's young people's experience of using health and social care services.

  8. Temporary changes to adult blood taking services at Chase Farm & Barnet Hospital

    News -

    Temporary changes have been made to the Royal Free London’s adult blood taking services (including Chase Farm Hospital and Barnet Hospital). This is part of the trust’s response to the Coronavirus pandemic, to protect patients, staff and the public.

  9. Putting patients at the heart of technological access to healthcare during the COVID19 pandemic

    News -

    Healthwatch Enfield calls for healthcare providers to put patients at the heart of their work to develop remote consultations via video calling and email during the COVID-19 pandemic.

  10. How to get help from an NHS Volunteer Responder

    News -

    The ‘NHS Volunteer Responders’ scheme has been set up to support the NHS and the care sector during the Coronavirus outbreak. This article aims to help you understand how to refer yourself or someone else to get help from the NHS volunteers.

  11. An opportunity to ask questions and hear from local GPs in Enfield about how they are dealing with the Coronavirus crisis

    News -

    Join our first online event, June 11th 2020 to hear from local GPs in Enfield! An opportunity to ask questions and hear from local GPs about how they are dealing with the Coronavirus crisis.

  12. Face coverings now compulsory at local hospitals in Enfield

    News -

    From this week it is now compulsory for all patients and visitors to wear a face covering when visiting local hospitals, read our article to find out more about guidance for Enfield hospitals.

  13. Questions and Answers from our online event with local GPs

    News -

    We’re always listening to you your feedback, and you’ve been asking us lots of questions about how GP practices are working now. We held an online event a few weeks ago, where almost 50 local people joined us to ask questions and hear from local GPs.

  14. Healthwatch Enfield annual report is published today

    Report -

    Our annual report tells the story of our work over the past year. Find out more about what we've achieved in 2019-2020.

  15. The Changing Shape of Health Services in Enfield: Key messages from local people

    Report -

    Read our report outlining residents' feedback about Primary Care Networks and Social Prescribing during our Annual Conference 2020.

  16. What to consider when choosing a GP

    Advice and Information -

    It is a good idea to find three local practices, and then choose between them. It is worth phoning up to check whether your address falls within an area covered by the practice.

  17. Patient Participation Groups (PPGs)

    Advice and Information -

    Patient Participation Groups (PPGs) involve local people from a practice who want to take a more active role in working with their GP surgery.

  18. Who can help you at your GP practice?

    Advice and Information -

    Find out about the different roles you will find at a GP surgery. What do the nurse, practice secretary, medical receptionist all do?

  19. Let's talk Cancer!

    News -

    Why not book one of our FREE interactive cancer awareness sessions? Now available ONLINE too!

  20. The impact of the Coronavirus outbreak on Enfield people’s health and wellbeing

    Report -

    From mid-May to mid-June, we engaged with local people to hear about how the Coronavirus outbreak was impacting their health and wellbeing. Enfield residents shared their experiences with us by completing our online survey.

  21. The impact of the Coronavirus outbreak on Enfield people’s health and wellbeing

    News -

    During May and June, over 190 local people told us about how Coronavirus and ‘lockdown’ has impacted their health and wellbeing, including over 40 young adults.

  22. Tell us your experiences of Enfield care and nursing homes during the Coronavirus Outbreak

    News -

    We want to hear how local care and nursing homes are doing now that ‘lockdown’ is easing.

  23. How GP consultations are working during Coronavirus

    News -

    Check out our video for more information about what to expect if you contact or are visiting your GP practice.

  24. Telephone befriending: a valuable service during lockdown

    News -

    Between April and August, Healthwatch Enfield staff and volunteers supported the London Borough of Enfield telephone befriending scheme in response to the Coronavirus outbreak

  25. Join our online Q&A event on 16th September 11:00am – 12:15pm about the flu jab

    News -

    Don’t miss your chance to put questions to local GPs, Public Health Enfield and the North Central London Clinical Commissioning Group about the flu jab!

  26. We are recruiting! Join our team

    News -

    Would you like to work for a dynamic organisation which seeks to empower local communities to secure improvements to health and social care services affecting over 300,000 residents of Enfield? Join our team!

  27. Catch up on our online event about the flu jab

    News -

    We held an online event a few weeks ago, where over 35 of you joined us to ask questions and hear about the flu jab.

  28. 'Just' the flu? Make sure you get your flu jab!

    News -

    This year, with Coronavirus in circulation, it’s more important than ever that eligible groups get their flu jab. The free flu vaccine will help prevent you getting the flu and is the best protection from the flu virus.

  29. New support for carers when making difficult decisions for people with dementia and Coronavirus

    News -

    Researchers at University College London (UCL) have produced a decision-making guide for dementia carers so they can ensure their loved one gets the care, support and dignity they deserve if they catch Coronavirus.

  30. Catch up on our flu jab online event for people with learning difficulties or autism.

    News -

    Lots of great people from Enfield who have learning difficulties or autism joined in our online event this week to ask really important questions about having the flu jab.

  31. Join our online Q&A event about Annual Health Checks

    News -

    Do you have autism or a learning disability and want to know more about annual health checks? If so, why not join our live online session on Thursday 29th October 10.30am-11.15am.

  32. Join our online Q&A event about Cancer Care & Awareness during the Coronavirus outbreak

    News -

    Join our online Q&A event on 5th November 12:00pm – 1:15pm about Cancer Care & Awareness during the Coronavirus outbreak

  33. Catch up Q&A video - “Don’t delay getting cancer symptoms checked out”

    News -

    This was the message, loud and clear, from our expert panel at our latest live Q&A event.

  34. Join our online Q&A event to get updates about NHS and care services in Enfield

    News -

    Hurry! Don’t miss your chance to book our popular online Q&A event on Wednesday 2nd December

  35. Healthwatch Enfield publishes new report 'One size does not fit all: Moving towards delivering culturally competent services'

    News -

    Our latest report, looks at the impact of Coronavirus on local Black, Asian and Minority Ethnic communities across Enfield.

  36. One size does not fit all: Moving towards delivering culturally competent services

    Report -

    Our latest report, looks at the impact of Coronavirus on local Black, Asian and Minority Ethnic communities across Enfield.

  37. Catch up Q&A video - updates from local NHS leaders about health services in Enfield

    News -

    Residents ask questions about changes to hospital and GP services in Enfield during the pandemic.

  38. Could you help deliver the Coronavirus vaccine in North London?

    News -

    Information about how you could be part of the biggest vaccination roll out in UK history

  39. Share your views about the Coronavirus vaccination

    News -

    The North Central London Clinical Commissioning Group (CCG) want to hear your views about the Coronavirus (COVID19) vaccination.

  40. Accessing urgent and emergency health care over Christmas and New Year 2020

    News -

    Information about what to do if you or someone you know is unwell over the upcoming holidays