Patient Participation Group members work in a partnership with their GPs and practice teams to ensure that services provided by their practice are responsive to patients’ needs and that the quality of care continuously improves.
Joining a Patient Participation Group will help you get a better understanding and knowledge of the practice and its staff. You will be part of a group who can suggest positive ideas for the practice and voice patient concerns. You can also encourage health education activities within the practice.
Joining a Patient Participation Group is not the way to deal with your individual complaints. If you are interested in becoming a member of your local Patient Participation Group, all you need to do is contact the practice manager of your GP surgery and ask to join the group. You will be given all the information you need about the process.