1. Healthwatch England publishes report about NHS complaints

    News -

    Healthwatch England’s new report, Shifting the mindset (2020), investigates how hospitals report on complaints and whether current efforts are sufficient to build public trust.

  2. New bus service stopping at Chase Farm Hospital

    Advice and Information -

    Patients, visitors and staff can now look forward to a bus service which delivers and collects them from Chase Farm Hospital’s front door.

  3. Book your ticket to the Healthwatch Enfield Annual Conference

    News -

    Bookings are now open for the Healthwatch Enfield Annual Conference 2020.

  4. The Care Quality Commission publishes annual maternity survey

    News -

    The majority of women who gave birth in February last year had confidence and trust in staff, felt they were ‘always’ listened to by midwives and received appropriate advice at the start of labour, according to a national survey by the CQC.

  5. Have your say on changes to planned operations for bones, joints and muscles

    News -

    The North London Partners in Health and Care are proposing a new way to organise planned orthopaedic surgery. Have you say on the new proposals!

  6. New Chief Executive appointed to Barnet Hospital

    News -

    The Royal Free London NHS Foundation Trust (RFL) has announced the appointment of Deborah Sanders as the new chief executive for Barnet Hospital. Deborah had been acting as interim chief executive at Barnet Hospital since October 2019.

  7. Young Healthwatch Report

    Report -

    Read our report on Enfield's young people's experience of using health and social care services.

  8. New government guidance for the public on the mental health and wellbeing aspects of Coronavirus

    News -

    The Coronavirus outbreak is going to have an impact on everyone’s daily lives, as the government and the NHS take necessary steps to manage the outbreak, reduce transmission and treat those who need medical attention.

  9. Tell the NHS about your current experience of Coronavirus

    News -

    If you think you have had Coronavirus or know somebody that has, you can help the NHS in their fight against the virus by sharing your experiences of the symptoms you had.

  10. Temporary changes to adult blood taking services at Chase Farm & Barnet Hospital

    News -

    Temporary changes have been made to the Royal Free London’s adult blood taking services (including Chase Farm Hospital and Barnet Hospital). This is part of the trust’s response to the Coronavirus pandemic, to protect patients, staff and the public.

  11. Enter and View - Charles Coward Ward, North Middlesex University Hospital

    Report -

    After concerns were raised regarding people's experience of the Charles Coward ward (NMUH), we conducted an unannounced Enter and View visit. Read our full Enter and View report after our visit, on October 18th 2019, to assess the quality of care.

  12. Putting patients at the heart of technological access to healthcare during the COVID19 pandemic

    News -

    Healthwatch Enfield calls for healthcare providers to put patients at the heart of their work to develop remote consultations via video calling and email during the COVID-19 pandemic.

  13. How to get help from an NHS Volunteer Responder

    News -

    The ‘NHS Volunteer Responders’ scheme has been set up to support the NHS and the care sector during the Coronavirus outbreak. This article aims to help you understand how to refer yourself or someone else to get help from the NHS volunteers.

  14. Tell us the impact Coronavirus has had on your wellbeing

    News -

    We really want to hear from you about your experiences during the Coronavirus outbreak. Hearing from you will help us find out what information and support local people need in the future. Please take 5 minutes to respond to our survey!

  15. An opportunity to ask questions and hear from local GPs in Enfield about how they are dealing with the Coronavirus crisis

    News -

    Join our first online event, June 11th 2020 to hear from local GPs in Enfield! An opportunity to ask questions and hear from local GPs about how they are dealing with the Coronavirus crisis.

  16. Face coverings now compulsory at local hospitals in Enfield

    News -

    From this week it is now compulsory for all patients and visitors to wear a face covering when visiting local hospitals, read our article to find out more about guidance for Enfield hospitals.

  17. The Changing Shape of Health Services in Enfield: Key messages from local people

    Report -

    Read our report outlining residents' feedback about Primary Care Networks and Social Prescribing during our Annual Conference 2020.

  18. Listening to people's experiences of using NHS Continuing Healthcare

    Report -

    Healthwatch Enfield engaged with service users and their carers to hear their experiences of using Continuing Healthcare in Enfield. Find out more by reading our report.

  19. Have your say in shaping the future of NHS complaint handling

    News -

    The Parliamentary and Health Services Ombudsman have been working with the NHS and other public service organisations, members of the public and advocacy groups to develop a shared vision for NHS complaint handling. Read our article to find out more.

  20. Understanding the impact of the Coronavirus outbreak on young adults in Enfield

    Report -

    During lockdown, we engaged with young adults (aged 15-25) in Enfield to understand how the Coronavirus outbreak has been impacting them. This report outlines the main findings from our research and our recommendations concerning next steps.

  21. The impact of the Coronavirus outbreak on Enfield people’s health and wellbeing

    Report -

    From mid-May to mid-June, we engaged with local people to hear about how the Coronavirus outbreak was impacting their health and wellbeing. Enfield residents shared their experiences with us by completing our online survey.

  22. The impact of the Coronavirus outbreak on Enfield people’s health and wellbeing

    News -

    During May and June, over 190 local people told us about how Coronavirus and ‘lockdown’ has impacted their health and wellbeing, including over 40 young adults.

  23. Tell us your experiences of Enfield care and nursing homes during the Coronavirus Outbreak

    News -

    We want to hear how local care and nursing homes are doing now that ‘lockdown’ is easing.

  24. Catch up on our online event with Public Health Enfield

    News -

    We held an online event a few weeks ago, where over 30 of you joined us to ask questions and hear from the Public Health Team at Enfield Council about Coronavirus.

  25. Join the North Central London Cancer Alliance Patient and User Involvement Group

    News -

    The North Central London Cancer Alliance is looking for new people to join its Patient and User Involvement Group to help shape health services.

  26. Telephone befriending: a valuable service during lockdown

    News -

    Between April and August, Healthwatch Enfield staff and volunteers supported the London Borough of Enfield telephone befriending scheme in response to the Coronavirus outbreak

  27. Telephone befriending: a valuable service during lockdown

    Report -

    Between April and August, Healthwatch Enfield staff and volunteers supported the London Borough of Enfield telephone befriending scheme in response to the Coronavirus outbreak

  28. Staff changes at Healthwatch Enfield

    News -

    Working for Healthwatch Enfield is good for your career! Two of our team are moving on to new roles. We are really pleased that they will both continue to work with health and care services, one locally and one nationally.

  29. Join our online Q&A event on 16th September 11:00am – 12:15pm about the flu jab

    News -

    Don’t miss your chance to put questions to local GPs, Public Health Enfield and the North Central London Clinical Commissioning Group about the flu jab!

  30. Catch up on our online event about children and young people's mental health and wellbeing

    News -

    We held an online event a few weeks ago, where over 30 of you joined us to ask questions and hear about children and young peoples' mental health and wellbeing.

  31. Temporary changes to children and young people’s NHS services across north central London

    News -

    To ensure the NHS can continue to deliver the best emergency and planned care across north central London during the winter and the ongoing Coronavirus pandemic, temporary changes to services for children and young people will commence today.

  32. NHSX are offering iPads to care homes

    News -

    NHSX are offering iPads to help care homes provide care to residents during the Coronavirus outbreak

  33. Join our online Q&A event about Annual Health Checks

    News -

    Do you have autism or a learning disability and want to know more about annual health checks? If so, why not join our live online session on Thursday 29th October 10.30am-11.15am.

  34. Changes to Urgent and Emergency Care in London

    News -

    How people access parts of emergency care in London is changing, with ‘111 First’ helping them to get the right care, in the right place, more quickly. 

  35. The impact of Coronavirus on Enfield care and nursing homes

    News -

    Our latest report, looks at the impact of Coronavirus on local care and nursing homes in Enfield.

  36. Catch up on our Annual Health Check online event for people with learning difficulties or autism.

    News -

    More lovely people from Enfield returned for another one of our online Q&A sessions this week. This time we talked about Annual Health Checks, for people who are registered with their GP as having learning difficulties or autism.

  37. Catch up Q&A video - “Don’t delay getting cancer symptoms checked out”

    News -

    This was the message, loud and clear, from our expert panel at our latest live Q&A event.

  38. Join our online Q&A event to get updates about NHS and care services in Enfield

    News -

    Hurry! Don’t miss your chance to book our popular online Q&A event on Wednesday 2nd December

  39. NHS 111: How do I book a timeslot at A&E?

    Advice and Information -

    From the 1 December you’ll be able to book a slot at your local A&E if you need to by calling NHS 111. Find out what is changing and what it means for you and your loved ones.

  40. Help shape and improve local mental health services

    News -

    North Central London Experts by Experience Board for mental health is looking for new members.

  41. Healthwatch Enfield publishes new report 'One size does not fit all: Moving towards delivering culturally competent services'

    News -

    Our latest report, looks at the impact of Coronavirus on local Black, Asian and Minority Ethnic communities across Enfield.

  42. One size does not fit all: Moving towards delivering culturally competent services

    Report -

    Our latest report, looks at the impact of Coronavirus on local Black, Asian and Minority Ethnic communities across Enfield.

  43. Catch up Q&A video - updates from local NHS leaders about health services in Enfield

    News -

    Residents ask questions about changes to hospital and GP services in Enfield during the pandemic.

  44. What is domestic abuse and how can I get support?

    Advice and Information -

    If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help.