1. Healthwatch England publishes report about NHS complaints

    News -

    Healthwatch England’s new report, Shifting the mindset (2020), investigates how hospitals report on complaints and whether current efforts are sufficient to build public trust.

  2. Book your ticket to the Healthwatch Enfield Annual Conference

    News -

    Bookings are now open for the Healthwatch Enfield Annual Conference 2020.

  3. The Care Quality Commission publishes annual maternity survey

    News -

    The majority of women who gave birth in February last year had confidence and trust in staff, felt they were ‘always’ listened to by midwives and received appropriate advice at the start of labour, according to a national survey by the CQC.

  4. Have your say on changes to planned operations for bones, joints and muscles

    News -

    The North London Partners in Health and Care are proposing a new way to organise planned orthopaedic surgery. Have you say on the new proposals!

  5. Young Healthwatch Report

    Report -

    Read our report on Enfield's young people's experience of using health and social care services.

  6. New government guidance for the public on the mental health and wellbeing aspects of Coronavirus

    News -

    The Coronavirus outbreak is going to have an impact on everyone’s daily lives, as the government and the NHS take necessary steps to manage the outbreak, reduce transmission and treat those who need medical attention.

  7. Tell the NHS about your current experience of Coronavirus

    News -

    If you think you have had Coronavirus or know somebody that has, you can help the NHS in their fight against the virus by sharing your experiences of the symptoms you had.

  8. Enter and View - Charles Coward Ward, North Middlesex University Hospital

    Report -

    After concerns were raised regarding people's experience of the Charles Coward ward (NMUH), we conducted an unannounced Enter and View visit. Read our full Enter and View report after our visit, on October 18th 2019, to assess the quality of care.

  9. Putting patients at the heart of technological access to healthcare during the COVID19 pandemic

    News -

    Healthwatch Enfield calls for healthcare providers to put patients at the heart of their work to develop remote consultations via video calling and email during the COVID-19 pandemic.

  10. How to get help from an NHS Volunteer Responder

    News -

    The ‘NHS Volunteer Responders’ scheme has been set up to support the NHS and the care sector during the Coronavirus outbreak. This article aims to help you understand how to refer yourself or someone else to get help from the NHS volunteers.

  11. Tell us the impact Coronavirus has had on your wellbeing

    News -

    We really want to hear from you about your experiences during the Coronavirus outbreak. Hearing from you will help us find out what information and support local people need in the future. Please take 5 minutes to respond to our survey!

  12. An opportunity to ask questions and hear from local GPs in Enfield about how they are dealing with the Coronavirus crisis

    News -

    Join our first online event, June 11th 2020 to hear from local GPs in Enfield! An opportunity to ask questions and hear from local GPs about how they are dealing with the Coronavirus crisis.

  13. Face coverings now compulsory at local hospitals in Enfield

    News -

    From this week it is now compulsory for all patients and visitors to wear a face covering when visiting local hospitals, read our article to find out more about guidance for Enfield hospitals.

  14. Questions and Answers from our online event with local GPs

    News -

    We’re always listening to you your feedback, and you’ve been asking us lots of questions about how GP practices are working now. We held an online event a few weeks ago, where almost 50 local people joined us to ask questions and hear from local GPs.

  15. The Changing Shape of Health Services in Enfield: Key messages from local people

    Report -

    Read our report outlining residents' feedback about Primary Care Networks and Social Prescribing during our Annual Conference 2020.

  16. Listening to people's experiences of using NHS Continuing Healthcare

    Report -

    Healthwatch Enfield engaged with service users and their carers to hear their experiences of using Continuing Healthcare in Enfield. Find out more by reading our report.

  17. What to consider when choosing a GP

    Advice and Information -

    It is a good idea to find three local practices, and then choose between them. It is worth phoning up to check whether your address falls within an area covered by the practice.

  18. Patient Participation Groups (PPGs)

    Advice and Information -

    Patient Participation Groups (PPGs) involve local people from a practice who want to take a more active role in working with their GP surgery.

  19. Who can help you at your GP practice?

    Advice and Information -

    Find out about the different roles you will find at a GP surgery. What do the nurse, practice secretary, medical receptionist all do?

  20. The impact of the Coronavirus outbreak on Enfield people’s health and wellbeing

    Report -

    From mid-May to mid-June, we engaged with local people to hear about how the Coronavirus outbreak was impacting their health and wellbeing. Enfield residents shared their experiences with us by completing our online survey.

  21. The impact of the Coronavirus outbreak on Enfield people’s health and wellbeing

    News -

    During May and June, over 190 local people told us about how Coronavirus and ‘lockdown’ has impacted their health and wellbeing, including over 40 young adults.

  22. Tell us your experiences of Enfield care and nursing homes during the Coronavirus Outbreak

    News -

    We want to hear how local care and nursing homes are doing now that ‘lockdown’ is easing.

  23. How GP consultations are working during Coronavirus

    News -

    Check out our video for more information about what to expect if you contact or are visiting your GP practice.

  24. Telephone befriending: a valuable service during lockdown

    News -

    Between April and August, Healthwatch Enfield staff and volunteers supported the London Borough of Enfield telephone befriending scheme in response to the Coronavirus outbreak

  25. Join our online Q&A event on 16th September 11:00am – 12:15pm about the flu jab

    News -

    Don’t miss your chance to put questions to local GPs, Public Health Enfield and the North Central London Clinical Commissioning Group about the flu jab!

  26. Catch up on our online event about the flu jab

    News -

    We held an online event a few weeks ago, where over 35 of you joined us to ask questions and hear about the flu jab.

  27. 'Just' the flu? Make sure you get your flu jab!

    News -

    This year, with Coronavirus in circulation, it’s more important than ever that eligible groups get their flu jab. The free flu vaccine will help prevent you getting the flu and is the best protection from the flu virus.

  28. NHSX are offering iPads to care homes

    News -

    NHSX are offering iPads to help care homes provide care to residents during the Coronavirus outbreak

  29. Catch up on our flu jab online event for people with learning difficulties or autism.

    News -

    Lots of great people from Enfield who have learning difficulties or autism joined in our online event this week to ask really important questions about having the flu jab.

  30. Join our online Q&A event about Annual Health Checks

    News -

    Do you have autism or a learning disability and want to know more about annual health checks? If so, why not join our live online session on Thursday 29th October 10.30am-11.15am.

  31. The impact of Coronavirus on Enfield care and nursing homes

    News -

    Our latest report, looks at the impact of Coronavirus on local care and nursing homes in Enfield.

  32. Join our online Q&A event about Cancer Care & Awareness during the Coronavirus outbreak

    News -

    Join our online Q&A event on 5th November 12:00pm – 1:15pm about Cancer Care & Awareness during the Coronavirus outbreak

  33. Catch up on our Annual Health Check online event for people with learning difficulties or autism.

    News -

    More lovely people from Enfield returned for another one of our online Q&A sessions this week. This time we talked about Annual Health Checks, for people who are registered with their GP as having learning difficulties or autism.

  34. Catch up Q&A video - “Don’t delay getting cancer symptoms checked out”

    News -

    This was the message, loud and clear, from our expert panel at our latest live Q&A event.

  35. Join our online Q&A event to get updates about NHS and care services in Enfield

    News -

    Hurry! Don’t miss your chance to book our popular online Q&A event on Wednesday 2nd December

  36. Healthwatch Enfield publishes new report 'One size does not fit all: Moving towards delivering culturally competent services'

    News -

    Our latest report, looks at the impact of Coronavirus on local Black, Asian and Minority Ethnic communities across Enfield.

  37. One size does not fit all: Moving towards delivering culturally competent services

    Report -

    Our latest report, looks at the impact of Coronavirus on local Black, Asian and Minority Ethnic communities across Enfield.

  38. Catch up Q&A video - updates from local NHS leaders about health services in Enfield

    News -

    Residents ask questions about changes to hospital and GP services in Enfield during the pandemic.

  39. What is domestic abuse and how can I get support?

    Advice and Information -

    If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help.

  40. Could you help deliver the Coronavirus vaccine in North London?

    News -

    Information about how you could be part of the biggest vaccination roll out in UK history

  41. Share your views about the Coronavirus vaccination

    News -

    The North Central London Clinical Commissioning Group (CCG) want to hear your views about the Coronavirus (COVID19) vaccination.

  42. Accessing urgent and emergency health care over Christmas and New Year 2020

    News -

    Information about what to do if you or someone you know is unwell over the upcoming holidays