1. Advice and Information -

    Are you feeling lonely, or need help with collecting your prescriptions? Let us know so we can refer you to an NHS and Care Volunteer Responder.
  2. Advice and Information -

    As winter arrives, concerns about loneliness and isolation become increasingly significant. Check out our directory of mental health and befriending services and find the right support for you!
  3. Advice and Information -

    Manage your health effectively this winter, ensuring you know where and how to seek the right support when needed.
  4. Advice and Information -

    North Central London Integrated Care Board (NCL ICB) and NHS England are consulting with residents, healthcare staff and patients on the proposed changes in North Central London.
  5. Advice and Information -

    Getting an appointment with your local GP can be tough. That's why your nearby pharmacy is stepping up to offer prescription-only medicines, like antibiotics and antivirals for 7 common conditions, helping ease pressure on GPs.
  6. Advice and Information -

    This plan introduces a shift towards prevention and good oral health in young children and expands the dental workforce. Details of the plan include a 'new patient' payment scheme, funding, and the introduction of dental vans to provide mobile care in underrepresented areas.
  7. Advice and Information -

    Our GP Access Guide is now available for download and can be translated into various languages.
  8. Advice and Information -

    Did you know that Enfield IAPT have rebranded their service and relaunched their mental health treatment programmes for residents?
  9. Advice and Information -

    From 22 April until 30 June 2024, the seasonal COVID-19 booster will be available FREE for those who are at greatest risk of becoming seriously ill from the virus.
  10. Advice and Information -

    Enfield has a range of options for accessing a GP or Nurse out of hours. These options vary depending on whether the appointment is routine or urgent.

  11. Advice and Information -

    A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.
  12. Advice and Information -

    We know from our conversations with the public that some patients report feeling rushed during appointments and struggling to make themselves heard. Here are some tips that could help you get the most out of visiting your GP.
  13. Advice and Information -

    The number of people being cared for in their own homes is increasing but what should you expect from home care services?
  14. Advice and Information -

    Everyone should be able to access good quality NHS dental services. Take a look at our top tips to help you get the most out of your next dental appointment.
  15. Report -

    The Enfield Clinical Commissioning Group have recently proposed changing the closing time of the Chase Farm Hospital Urgent Care Centre, from 10pm to 9pm. 84% of the people we spoke to did not agree with the proposal.
  16. Report -

    The Government is investing an extra £20bn a year in the NHS until 2023. The NHS has produced a Long Term Plan, setting out all the things it wants health services to do better for people across the country.
  17. Report -

    Our 2018-2019 Annual Report celebrates Healthwatch Enfield’s achievements and impact over the past year.
  18. Report -

    Read our report on ‘Developing a new Health and Wellbeing Strategy for Enfield’, presenting key decision-makers with evidence to support them in delivering a vision of ‘making the healthy choice the first choice for everyone in Enfield’.
  19. Report -

    Today, we have published our report ‘Using technology to ease the burden on primary care’. Our research found that on average, 63% of patients would use video calling and/or email to contact their GP to seek medical help.
  20. Report -

    Read our report on Enfield's young people's experience of using health and social care services.
  21. Report -

    This report outlines feedback from residents across North Central London (Barnet, Camden, Enfield, Haringey and Islington) on what they would to do improve local services, to provide an evidence base for the NHS Long Term Plan.
  22. Report -

    This report outlines Enfield residents thoughts on the proposals to reduce the number of hospitals providing elective orthopaedic operations.
  23. Report -

    This report outlines Enfield residents thoughts about The North Middlesex University Hospital Trust becoming full members of The Royal Free London NHS Foundation Trust.
  24. Report -

    This report includes feedback from Enfield residents at the Healthwatch Enfield Annual Conference 2017: Making Care Closer to Home Work for Enfield.
  25. Report -

    This report outlines the findings of talking to 630 patients in the North Middlesex University Hospital A&E department about their decision making process to attend A&E.
  26. Report -

    This report outlines research from talking to over 1,000 patients in Enfield about their experiences of booking a GP appointment in Enfield.
  27. Report -

    We are delighted to publish 'Listening to Local Voices on Mental Health' our report into the experiences and views of service users and carers of mental health provision and support in Enfield.
  28. Report -

    This report examines the feedback we received around the quality of children and young people's mental health services in Enfield.
  29. Report -

    Healthwatch Enfield worked with service users, their carers and staff at Independence and Wellbeing Enfield to evaluate the quality of services on offer to the people of Enfield.
  30. Report -

    Most residents felt care provided at Arnold House was of good standard but a few raised some concerns. Read our full Enter and View report after our visit on November 29th 2019 to assess the quality of care provided.
  31. Report -

    Most residents felt care provided at Azaela Court Care and Nursing Home was of good standard but a few raised some concerns. Read our full Enter and View report after our visit on July 24th 2019, to assess the quality of care provided.
  32. Report -

    Most residents felt care provided at Hugh Myddelton House Care Home was of good standard. Read our full Enter and View report, on January 25th 2019, to assess the quality of care provided.
  33. Report -

    After concerns were raised regarding people's experience of the Charles Coward ward (NMUH), we conducted an unannounced Enter and View visit. Read our full Enter and View report after our visit, on October 18th 2019, to assess the quality of care.
  34. Report -

    Most residents felt care provided at Nairn House & Nursing Home was of good standard though some concerns were raised. Read our full Enter and View report, on November 27th 2018, to assess the quality of care provided.
  35. Report -

    Following our Enter and View visit in May 2018, Camden Lodge Care Home has provided an action plan relative to the recommendations we made. Their action plan is available for download.
  36. Report -

    Most residents felt care provided at Camden Lodge Care Home was of good standard but a few raised some concerns. Read our full Enter and View report after our visit on May 18th 2018, to assess the quality of care provided.
  37. Report -

    Most residents felt care provided by the Magnolia Unit of St Michael's was of good standard but a few raised some concerns. Read our full Enter and View report after our visit on July 17th 2018, to assess the quality of care provided.
  38. Report -

    Our annual report tells the story of our work over the past year. Find out more about what we've achieved in 2019-2020.
  39. Report -

    Read our report outlining residents' feedback about Primary Care Networks and Social Prescribing during our Annual Conference 2020.
  40. Report -

    Healthwatch Enfield engaged with service users and their carers to hear their experiences of using Continuing Healthcare in Enfield. Find out more by reading our report.
  41. Report -

    Our 2017-2018 Annual Report celebrates Healthwatch Enfield’s achievements and impact over the past year.
  42. Report -

    During lockdown, we engaged with young adults (aged 15-25) in Enfield to understand how the Coronavirus outbreak has been impacting them. This report outlines the main findings from our research and our recommendations concerning next steps.
  43. Report -

    From mid-May to mid-June, we engaged with local people to hear about how the Coronavirus outbreak was impacting their health and wellbeing. Enfield residents shared their experiences with us by completing our online survey.
  44. Report -

    Between April and August, Healthwatch Enfield staff and volunteers supported the London Borough of Enfield telephone befriending scheme in response to the Coronavirus outbreak
  45. Report -

    In March 2020, Healthwatch Enfield organised a re-visit of Nairn House, to assess how our recommendations had been taken into consideration from our previous visit in 2018. This report outlines our findings and recommendations from our recent visit.
  46. Report -

    Our latest report, looks at the impact of Coronavirus on local Black, Asian and Minority Ethnic communities across Enfield.
  47. Report -

    Our annual report tells the story of our work over the past year. Find out more about what we've achieved in 2020 - 2021.
  48. Report -

    We have recently heard from 390 local people about their experiences of accessing Primary Care* and local GPs throughout the pandemic and have published a report to share our findings.