1. Catch up Q&A video - “Don’t delay getting cancer symptoms checked out”

    News -

    This was the message, loud and clear, from our expert panel at our latest live Q&A event.

  2. Join our online Q&A event to get updates about NHS and care services in Enfield

    News -

    Hurry! Don’t miss your chance to book our popular online Q&A event on Wednesday 2nd December

  3. NHS 111: How do I book a timeslot at A&E?

    Advice and Information -

    From the 1 December you’ll be able to book a slot at your local A&E if you need to by calling NHS 111. Find out what is changing and what it means for you and your loved ones.

  4. Healthwatch Enfield publishes new report 'One size does not fit all: Moving towards delivering culturally competent services'

    News -

    Our latest report, looks at the impact of Coronavirus on local Black, Asian and Minority Ethnic communities across Enfield.

  5. Catch up Q&A video - updates from local NHS leaders about health services in Enfield

    News -

    Residents ask questions about changes to hospital and GP services in Enfield during the pandemic.

  6. Could you help deliver the Coronavirus vaccine in North London?

    News -

    Information about how you could be part of the biggest vaccination roll out in UK history

  7. Personalised care plans available for all London residents

    News -

    All London residents can now have a personalised care plan. Submit yours today online.

  8. Video and Easy Read documents about how to make a complaint or leave a compliment

    News -

    If you have a learning disability and/or autism and want to make a complaint about a health or social care service in Enfield, our new videos and easy read documents are now available.

  9. New pay on exit car parking at The North Middlesex Hospital

    News -

    To make it easier for you when you visit the hospital, The North Mid are introducing pay on exit parking from Monday 12th April.

  10. What does the lifting of most COVID-19 restrictions mean for local health services?

    News -

    On Monday 19th July, the UK Government lifted most COVID-19 restrictions in England. This has been called ‘Freedom Day’ by some people. So, what has changed, and how will this affect hospitals, GP practices, and other health services in Enfield?

  11. Local Survey: Are you experiencing Long COVID?

    News -

    We are working with five other Healthwatch branches to gather local insight into your experiences of Long COVID to support the development of services and systems.

  12. Tell us about your experience of contacting a local hospital ward

    News -

    Have you had any issues contacting relatives who are in hospital?

  13. What we've heard in our hospital ward survey so far

    News -

    We are running a survey to find out how friends and relatives have found contacting loved ones in hospital.

  14. Opportunity: Become a Local Committee Volunteer

    News -

    An opportunity to directly shape and monitor our work...

  15. The North Middlesex Hospital Emergency Department is rated Requires Improvement by CQC

    News -

    The Care Quality Commission has rated the North Middlesex Hospital 'Requires improvement' overall.

  16. Industrial Action by Junior Doctors from 13th March - 16th March

    News -

    Junior doctors at the Royal Free London will participate in national industrial action for 72 hours starting at 7am on Monday 13th March.

  17. London Ambulance Service survey

    Report -

    The findings from our report will help London Ambulance Service to shape their vision and goals for the next five years, and improve urgent and emergency care based on your feedback.

  18. Helping to shape local ambulance services

    News -

    Our latest report highlights the important things you told us you wanted considered in the London Ambulance Service's vision and mission to improve care over the last five years.

  19. Understanding Digital Exclusion: key findings and full report

    News -

    Our latest report highlights the reasons behind digital exclusion in feedbacking services.

  20. Need Support? Let Us Connect You to NHS and Care Volunteer Responders

    Advice and Information -

    Are you feeling lonely, or need help with collecting your prescriptions? Let us know so we can refer you to an NHS and Care Volunteer Responder.

  21. Community Engagement: NCL Eye Surgery Proposal 2023

    Report -

    A deep dive into community feedback on the NHS's new proposal of how eye surgery services is being delivered and relocated in North Central London.

  22. Winter Wellness Guide: NHS Services and Urgent Care

    Advice and Information -

    Manage your health effectively this winter, ensuring you know where and how to seek the right support when needed.

  23. Local Committee Meeting - January 2024

    News -

    Our Local Committee Meetings are instrumental in shaping the work we deliver at Healthwatch Enfield.

  24. Listening to Enfield: Community Priorities for 2024–2025

    News -

    Learn about the findings from our priorities survey: GP access, mental health, dental care, and more. Your voice has shaped our focus for 2024–2025.

  25. CQC North Middlesex University Hospital Report

    Report -

    The latest CQC report for North Middlesex University Hospital is now available to view. The report outlines their assessment of NMUH trust's level of care quality. We based it on information that we had access to in addition to the findings from their inspection. It contained data provided to them by users of the service, members of the public, and other organisations.

  26. Tell us the impact Coronavirus has had on your wellbeing

    News -

    We really want to hear from you about your experiences during the Coronavirus outbreak. Hearing from you will help us find out what information and support local people need in the future. Please take 5 minutes to respond to our survey!

  27. Healthwatch England publishes report about NHS complaints

    News -

    Healthwatch England’s new report, Shifting the mindset (2020), investigates how hospitals report on complaints and whether current efforts are sufficient to build public trust.

  28. Report reveals people in North Central London believe access to health services need to be improved

    News -

    More needs to be done to improve access to NHS services in North Central London – according to hundreds of people who took part in a regional survey.

  29. We want to hear about how you share your views and opinions

    News -

    Have you given feedback about a product or service you have used before? Have you written an online review on websites such as Amazon, TripAdvisor or Facebook? We want to hear about your experiences of sharing your views and opinions.

  30. Tell us your experiences of NHS Continuing Healthcare and/or Personal Health budgets

    News -

    Healthwatch Enfield is working alongside Enfield Disability Action (EDA) to listen to local people’s experiences of being assessed for, receiving and using NHS Continuing Healthcare and Personal Health Budgets to meet the care needs of an individual.

  31. New research for CQC shows people in Greater London regret not raising concerns about their care – but those who do raise concerns see improvements.

    News -

    The Care Quality Commission (CQC) is calling for people to speak up about their experiences of care.

  32. What would you do to improve services in North Central London?

    Report -

    This report outlines feedback from residents across North Central London (Barnet, Camden, Enfield, Haringey and Islington) on what they would to do improve local services, to provide an evidence base for the NHS Long Term Plan.

  33. Local people’s experiences of booking a GP appointment

    Report -

    This report outlines research from talking to over 1,000 patients in Enfield about their experiences of booking a GP appointment in Enfield.

  34. Listening to Local voices on Mental Health

    Report -

    We are delighted to publish 'Listening to Local Voices on Mental Health' our report into the experiences and views of service users and carers of mental health provision and support in Enfield.

  35. What young people think about mental health support in Enfield

    Report -

    This report examines the feedback we received around the quality of children and young people's mental health services in Enfield.

  36. Enter and View - Azaela Court Care and Nursing Home

    Report -

    Most residents felt care provided at Azaela Court Care and Nursing Home was of good standard but a few raised some concerns. Read our full Enter and View report after our visit on July 24th 2019, to assess the quality of care provided.

  37. Enter and View - Nairn House Care and Nursing Home

    Report -

    Most residents felt care provided at Nairn House & Nursing Home was of good standard though some concerns were raised. Read our full Enter and View report, on November 27th 2018, to assess the quality of care provided.

  38. Enter and View - Camden Lodge Care home action plan

    Report -

    Following our Enter and View visit in May 2018, Camden Lodge Care Home has provided an action plan relative to the recommendations we made. Their action plan is available for download.

  39. Enter and View - Camden Lodge Care Home

    Report -

    Most residents felt care provided at Camden Lodge Care Home was of good standard but a few raised some concerns. Read our full Enter and View report after our visit on May 18th 2018, to assess the quality of care provided.

  40. Have your say in shaping the future of NHS complaint handling

    News -

    The Parliamentary and Health Services Ombudsman have been working with the NHS and other public service organisations, members of the public and advocacy groups to develop a shared vision for NHS complaint handling. Read our article to find out more.

  41. Easy Read - How to make a complaint or leave a compliment about health and care services in Enfield

    Advice and Information -

    Keep scrolling down to find the service you are looking for.