1. Healthwatch England publishes report about NHS complaints

    News -

    Healthwatch England’s new report, Shifting the mindset (2020), investigates how hospitals report on complaints and whether current efforts are sufficient to build public trust.

  2. New bus service stopping at Chase Farm Hospital

    Advice and Information -

    Patients, visitors and staff can now look forward to a bus service which delivers and collects them from Chase Farm Hospital’s front door.

  3. Book your ticket to the Healthwatch Enfield Annual Conference

    News -

    Bookings are now open for the Healthwatch Enfield Annual Conference 2020.

  4. The Care Quality Commission publishes annual maternity survey

    News -

    The majority of women who gave birth in February last year had confidence and trust in staff, felt they were ‘always’ listened to by midwives and received appropriate advice at the start of labour, according to a national survey by the CQC.

  5. Have your say on changes to planned operations for bones, joints and muscles

    News -

    The North London Partners in Health and Care are proposing a new way to organise planned orthopaedic surgery. Have you say on the new proposals!

  6. New Chief Executive appointed to Barnet Hospital

    News -

    The Royal Free London NHS Foundation Trust (RFL) has announced the appointment of Deborah Sanders as the new chief executive for Barnet Hospital. Deborah had been acting as interim chief executive at Barnet Hospital since October 2019.

  7. Healthwatch Enfield’s plan to continue supporting you during the Coronavirus outbreak

    News -

    Here at Healthwatch Enfield, we are geared up for our staff to work from home so we will still be taking calls on our signposting and information line as usual over the coming weeks and months.

  8. Enfield stands together – Enfield Council’s community response to the Coronavirus Crisis

    News -

    Enfield Council and Enfield Voluntary Action have brought together a group of local organisations to offer help to Enfield residents who are impacted by the Coronavirus crisis and are in need of extra support.

  9. Young Healthwatch Report

    Report -

    Read our report on Enfield's young people's experience of using health and social care services.

  10. New government guidance for the public on the mental health and wellbeing aspects of Coronavirus

    News -

    The Coronavirus outbreak is going to have an impact on everyone’s daily lives, as the government and the NHS take necessary steps to manage the outbreak, reduce transmission and treat those who need medical attention.

  11. Beware of fraud and scams during the Coronavirus pandemic

    Advice and Information -

    The City of London Police, National Crime Agency and the National Economic Crime Centre have published a leaflet about fraud and scams related to the Coronavirus pandemic. The information below summaries the guidance in this leaflet.

  12. Tell the NHS about your current experience of Coronavirus

    News -

    If you think you have had Coronavirus or know somebody that has, you can help the NHS in their fight against the virus by sharing your experiences of the symptoms you had.

  13. Temporary changes to adult blood taking services at Chase Farm & Barnet Hospital

    News -

    Temporary changes have been made to the Royal Free London’s adult blood taking services (including Chase Farm Hospital and Barnet Hospital). This is part of the trust’s response to the Coronavirus pandemic, to protect patients, staff and the public.

  14. Putting patients at the heart of technological access to healthcare during the COVID19 pandemic

    News -

    Healthwatch Enfield calls for healthcare providers to put patients at the heart of their work to develop remote consultations via video calling and email during the COVID-19 pandemic.

  15. How to get help from an NHS Volunteer Responder

    News -

    The ‘NHS Volunteer Responders’ scheme has been set up to support the NHS and the care sector during the Coronavirus outbreak. This article aims to help you understand how to refer yourself or someone else to get help from the NHS volunteers.

  16. We want to hear from young adults about their experience of Coronavirus

    News -

    We are collecting this data to understand what information and support young adults want more of. Please take five minutes to tell us how the Coronavirus outbreak is affecting your health and care needs.

  17. Tell us the impact Coronavirus has had on your wellbeing

    News -

    We really want to hear from you about your experiences during the Coronavirus outbreak. Hearing from you will help us find out what information and support local people need in the future. Please take 5 minutes to respond to our survey!

  18. An opportunity to ask questions and hear from local GPs in Enfield about how they are dealing with the Coronavirus crisis

    News -

    Join our first online event, June 11th 2020 to hear from local GPs in Enfield! An opportunity to ask questions and hear from local GPs about how they are dealing with the Coronavirus crisis.

  19. Face coverings now compulsory at local hospitals in Enfield

    News -

    From this week it is now compulsory for all patients and visitors to wear a face covering when visiting local hospitals, read our article to find out more about guidance for Enfield hospitals.

  20. Healthwatch Enfield annual report is published today

    Report -

    Our annual report tells the story of our work over the past year. Find out more about what we've achieved in 2019-2020.

  21. Three quarters of Londoners ready to help improve health and social care after Coronavirus

    News -

    Alliance of local and national care organisations calls on Londoners to give feedback to shape future care!

  22. Let's talk Cancer!

    News -

    Why not book one of our FREE interactive cancer awareness sessions? Now available ONLINE too!

  23. Join our online Q&A event on 17th August 12:30 – 13:45 about Children's and Young People's Mental Health

    News -

    This event has been organised for you as local residents of Enfield to engage directly with senior leaders from Barnet, Enfield and Haringey Mental Health trust and the Director of Education and Senior Educational Psychologist from Enfield Council.

  24. Understanding the impact of the Coronavirus outbreak on young adults in Enfield

    Report -

    During lockdown, we engaged with young adults (aged 15-25) in Enfield to understand how the Coronavirus outbreak has been impacting them. This report outlines the main findings from our research and our recommendations concerning next steps.

  25. The impact of the Coronavirus outbreak on Enfield people’s health and wellbeing

    Report -

    From mid-May to mid-June, we engaged with local people to hear about how the Coronavirus outbreak was impacting their health and wellbeing. Enfield residents shared their experiences with us by completing our online survey.

  26. The impact of the Coronavirus outbreak on Enfield people’s health and wellbeing

    News -

    During May and June, over 190 local people told us about how Coronavirus and ‘lockdown’ has impacted their health and wellbeing, including over 40 young adults.

  27. Tell us your experiences of Enfield care and nursing homes during the Coronavirus Outbreak

    News -

    We want to hear how local care and nursing homes are doing now that ‘lockdown’ is easing.

  28. Catch up on our online event about Mental Health

    News -

    A few weeks ago we held an online event for you to ask questions about mental health and Coronavirus.

  29. Catch up on our online event with Public Health Enfield

    News -

    We held an online event a few weeks ago, where over 30 of you joined us to ask questions and hear from the Public Health Team at Enfield Council about Coronavirus.

  30. How GP consultations are working during Coronavirus

    News -

    Check out our video for more information about what to expect if you contact or are visiting your GP practice.

  31. Telephone befriending: a valuable service during lockdown

    News -

    Between April and August, Healthwatch Enfield staff and volunteers supported the London Borough of Enfield telephone befriending scheme in response to the Coronavirus outbreak

  32. Join our online Q&A event on 16th September 11:00am – 12:15pm about the flu jab

    News -

    Don’t miss your chance to put questions to local GPs, Public Health Enfield and the North Central London Clinical Commissioning Group about the flu jab!

  33. Catch up on our online event about children and young people's mental health and wellbeing

    News -

    We held an online event a few weeks ago, where over 30 of you joined us to ask questions and hear about children and young peoples' mental health and wellbeing.

  34. We are recruiting! Join our team

    News -

    Would you like to work for a dynamic organisation which seeks to empower local communities to secure improvements to health and social care services affecting over 300,000 residents of Enfield? Join our team!

  35. Important information from Enfield Council about Coronavirus

    News -

    Over the last week the number of Coronavirus cases across the country and in Enfield has steadily increased. Please read this important information to help stop the spread of the virus and reduce the chances of a local lockdown.

  36. Catch up on our online event about the flu jab

    News -

    We held an online event a few weeks ago, where over 35 of you joined us to ask questions and hear about the flu jab.

  37. Join our online event about managing anxiety during the Coronavirus outbreak

    News -

    Don’t miss your chance to put questions on how to manage anxiety and how to cope with the uncertainty of the next few months and any changes ahead.

  38. 'Just' the flu? Make sure you get your flu jab!

    News -

    This year, with Coronavirus in circulation, it’s more important than ever that eligible groups get their flu jab. The free flu vaccine will help prevent you getting the flu and is the best protection from the flu virus.

  39. NHSX are offering iPads to care homes

    News -

    NHSX are offering iPads to help care homes provide care to residents during the Coronavirus outbreak

  40. Catch up on our online event about managing anxiety during the Coronavirus outbreak

    News -

    We held an online event a few weeks ago, where some of you joined us to ask questions and hear about how to manage anxiety during the Coronavirus outbreak

  41. Is your community more affected by Coronavirus than others?

    News -

    We want to hear from as many people as possible, particularly from hard to reach and Black And Minority Ethnic groups

  42. New support for carers when making difficult decisions for people with dementia and Coronavirus

    News -

    Researchers at University College London (UCL) have produced a decision-making guide for dementia carers so they can ensure their loved one gets the care, support and dignity they deserve if they catch Coronavirus.

  43. Changes to Urgent and Emergency Care in London

    News -

    How people access parts of emergency care in London is changing, with ‘111 First’ helping them to get the right care, in the right place, more quickly. 

  44. The impact of Coronavirus on Enfield care and nursing homes

    News -

    Our latest report, looks at the impact of Coronavirus on local care and nursing homes in Enfield.

  45. Join our online Q&A event about Cancer Care & Awareness during the Coronavirus outbreak

    News -

    Join our online Q&A event on 5th November 12:00pm – 1:15pm about Cancer Care & Awareness during the Coronavirus outbreak

  46. New National Restrictions for Coronavirus from Thursday 5th November

    News -

    New national restrictions will be starting from Thursday 5th November to help stop the spread of Coronavirus.

  47. Catch up Q&A video - “Don’t delay getting cancer symptoms checked out”

    News -

    This was the message, loud and clear, from our expert panel at our latest live Q&A event.