1. How to get help from an NHS Volunteer Responder

    News -

    The ‘NHS Volunteer Responders’ scheme has been set up to support the NHS and the care sector during the Coronavirus outbreak. This article aims to help you understand how to refer yourself or someone else to get help from the NHS volunteers.

  2. What would you do to improve local NHS services?

    News -

    The NHS is developing services for the next 10 years but, in our opinion, they will only work if they are built on what local residents want so please take a few minutes to complete our online survey so together we can shape future NHS services.

  3. Making care closer to home work for Enfield

    Report -

    This report includes feedback from Enfield residents at the Healthwatch Enfield Annual Conference 2017: Making Care Closer to Home Work for Enfield.

  4. Join our online Q&A event about Later Life Planning - information and free services in Enfield

    News -

    Everyone needs to plan for later life at some point. Whether it is help to stay in your own home; care or nursing homes; supporting a loved one, or managing life limiting condition.

  5. Video and Easy Read documents about how to make a complaint or leave a compliment

    News -

    If you have a learning disability and/or autism and want to make a complaint about a health or social care service in Enfield, our new videos and easy read documents are now available.

  6. Opportunity: Become a Local Committee Volunteer

    News -

    An opportunity to directly shape and monitor our work...

  7. 98-100 Pembroke Avenue is rated ‘Good’ by CQC

    News -

    The Care Quality Commission has rated 98-100 Pembroke Avenue 'Good’ overall.

  8. Winter Wellness Guide: NHS Services and Urgent Care

    Advice and Information -

    Manage your health effectively this winter, ensuring you know where and how to seek the right support when needed.

  9. What should you expect from home care services?

    Advice and Information -

    The number of people being cared for in their own homes is increasing but what should you expect from home care services?

  10. Registering with your GP: understanding your rights

    Advice and Information -

    People have told us they can have problems registering with a GP. This article explains more about your rights and what to do if you are refused the right to register.

  11. Accessibility checklist for GP surgeries

    Advice and Information -

    Help make sure that your practice meets people’s accessibility requirements using this checklist from Healthwatch Slough.

  12. Do you need help travelling to NHS services?

    Advice and Information -

    Find out what support is available to help you when travelling to your GP, hospital or other NHS services.

  13. An opportunity to ask questions and hear from local GPs in Enfield about how they are dealing with the Coronavirus crisis

    News -

    Join our first online event, June 11th 2020 to hear from local GPs in Enfield! An opportunity to ask questions and hear from local GPs about how they are dealing with the Coronavirus crisis.

  14. Public urged to act fast to avoid festive flu

    News -

    England’s top doctors have urged people to protect themselves and their families from flu over the coming week amid warnings that new cases may peak over the busy Christmas period.

  15. Enfield NHS service opening times during Christmas and New Year 2019

    News -

    During the upcoming holiday period you can access urgent (but non emergency) healthcare services via the Enfield GP extended access hubs and at local pharmacies, even on Christmas Day, Boxing Day and New Years Day.

  16. Let’s talk Angel Edmonton – Shape the future of Angel Edmonton

    News -

    Enfield Council has launched the ‘Let’s Talk Angel Edmonton’ project to hear your thoughts about the area and how they can improve the town centre.

  17. Changes to GP ‘walk in’ services during the weekends and public holidays

    Advice and Information -

    From next week, (1st October 2019), it will no longer be possible to use the ‘walk in service’ at Evergreen Primary Care Centre, Eagle House Surgery and Carlton House Surgery to get a GP appointment during the weekends and public holidays.

  18. NHS services over the August bank holiday weekend

    News -

    You can access urgent (but non emergency) healthcare services this bank holiday weekend, if you or someone you know is unwell. In an event of a life threatening emergency, always call 999.

  19. Relocation of Moorfield Road Health Centre in Enfield

    News -

    On 2nd September 2019, Moorfield Road Health Centre in Enfield (currently located on Moorfield Road, Enfield EN3 5PS), will reloate to a new premises at Riley House Surgery in Enfield (413 Hertford Road, Enfield EN3 5PR).

  20. Report reveals people in North Central London believe access to health services need to be improved

    News -

    More needs to be done to improve access to NHS services in North Central London – according to hundreds of people who took part in a regional survey.

  21. Changes to how you book an appointment at the Enfield evening and weekend GP service

    News -

    From this week, there have been changes to how you can book an evening and/or weekend GP appointment in Enfield.

  22. Local NHS Services opening times late May Bank Holiday weekend

    News -

    This bank holiday weekend you can access urgent (but non emergency) healthcare services via the Enfield GP extended access hubs and at local pharmacies.

  23. Local NHS Services opening times early May Bank Holiday weekend

    News -

    This bank holiday weekend you can access urgent (but non emergency) healthcare services via the Enfield GP extended access hubs and at local pharmacies.

  24. Local NHS services opening times over the Easter Weekend

    News -

    During the upcoming holiday period you can access urgent (but non emergency) healthcare services via the Enfield GP extended access hubs and at local pharmacies, even on Good Friday, Easter Sunday and Easter Monday.

  25. Changes to where you can have your GP blood test in Enfield

    News -

    From 1st April 2019, there will be changes to where you can have a blood test which has been requested by your GP.

  26. Remember to cancel your GP appointment if you are no longer able to attend

    Advice and Information -

    NHS England are urging patients to cancel their GP appointment if they are no longer able to attend, rather than just not turning up.

  27. Young Healthwatch Report

    Report -

    Read our report on Enfield's young people's experience of using health and social care services.

  28. Local people’s experiences of booking a GP appointment

    Report -

    This report outlines research from talking to over 1,000 patients in Enfield about their experiences of booking a GP appointment in Enfield.

  29. Questions and Answers from our online event with local GPs

    News -

    We’re always listening to you your feedback, and you’ve been asking us lots of questions about how GP practices are working now. We held an online event a few weeks ago, where almost 50 local people joined us to ask questions and hear from local GPs.

  30. The Changing Shape of Health Services in Enfield: Key messages from local people

    Report -

    Read our report outlining residents' feedback about Primary Care Networks and Social Prescribing during our Annual Conference 2020.

  31. Your local Healthwatch team are excited to share with you the highlights from our 2017-18 report

    Report -

    Our 2017-2018 Annual Report celebrates Healthwatch Enfield’s achievements and impact over the past year.

  32. Interpreters (including BSL) for GPs

    Advice and Information -

    If you don’t speak English, or if you use British Sign Language (BSL), you are entitled to an interpreter at no cost to you or the GP practice.

  33. What to consider when choosing a GP

    Advice and Information -

    It is a good idea to find three local practices, and then choose between them. It is worth phoning up to check whether your address falls within an area covered by the practice.

  34. Patient Participation Groups (PPGs)

    Advice and Information -

    Patient Participation Groups (PPGs) involve local people from a practice who want to take a more active role in working with their GP surgery.

  35. Who can help you at your GP practice?

    Advice and Information -

    Find out about the different roles you will find at a GP surgery. What do the nurse, practice secretary, medical receptionist all do?

  36. Medical help for non-Coronavirus symptoms

    Advice and Information -

    We are all mindful of the current pressure our NHS is under. So knowing what to do when we, our families and friends are unwell with non-Coronavirus symptoms is something we need to talk about.

  37. The impact of the Coronavirus outbreak on Enfield people’s health and wellbeing

    Report -

    From mid-May to mid-June, we engaged with local people to hear about how the Coronavirus outbreak was impacting their health and wellbeing. Enfield residents shared their experiences with us by completing our online survey.

  38. The impact of the Coronavirus outbreak on Enfield people’s health and wellbeing

    News -

    During May and June, over 190 local people told us about how Coronavirus and ‘lockdown’ has impacted their health and wellbeing, including over 40 young adults.

  39. How GP consultations are working during Coronavirus

    News -

    Check out our video for more information about what to expect if you contact or are visiting your GP practice.

  40. Telephone befriending: a valuable service during lockdown

    News -

    Between April and August, Healthwatch Enfield staff and volunteers supported the London Borough of Enfield telephone befriending scheme in response to the Coronavirus outbreak

  41. How to make the most out of online appointments

    Advice and Information -

    Many GP's and hospitals are now offering online appointments as an alternative to face to face appointments during the Coronavirus outbreak. Here are some top tips for you to help you understand what to expect from an online appointment.

  42. Join our online Q&A event on 16th September 11:00am – 12:15pm about the flu jab

    News -

    Don’t miss your chance to put questions to local GPs, Public Health Enfield and the North Central London Clinical Commissioning Group about the flu jab!

  43. Catch up on our online event about the flu jab

    News -

    We held an online event a few weeks ago, where over 35 of you joined us to ask questions and hear about the flu jab.

  44. 'Just' the flu? Make sure you get your flu jab!

    News -

    This year, with Coronavirus in circulation, it’s more important than ever that eligible groups get their flu jab. The free flu vaccine will help prevent you getting the flu and is the best protection from the flu virus.

  45. Catch up on our flu jab online event for people with learning difficulties or autism.

    News -

    Lots of great people from Enfield who have learning difficulties or autism joined in our online event this week to ask really important questions about having the flu jab.