1. Do you need help travelling to NHS services?

    Advice and Information -

    Find out what support is available to help you when travelling to your GP, hospital or other NHS services.

  2. Public urged to act fast to avoid festive flu

    News -

    England’s top doctors have urged people to protect themselves and their families from flu over the coming week amid warnings that new cases may peak over the busy Christmas period.

  3. Enfield NHS service opening times during Christmas and New Year 2019

    News -

    During the upcoming holiday period you can access urgent (but non emergency) healthcare services via the Enfield GP extended access hubs and at local pharmacies, even on Christmas Day, Boxing Day and New Years Day.

  4. Stay well this Winter – make sure you get your flu jab!

    Advice and Information -

    Helping you and your loved one’s stay well this Winter. One thing that you can do now is to get your flu jab.

  5. NHS services over the August bank holiday weekend

    News -

    You can access urgent (but non emergency) healthcare services this bank holiday weekend, if you or someone you know is unwell. In an event of a life threatening emergency, always call 999.

  6. Local NHS Services opening times late May Bank Holiday weekend

    News -

    This bank holiday weekend you can access urgent (but non emergency) healthcare services via the Enfield GP extended access hubs and at local pharmacies.

  7. Local NHS Services opening times early May Bank Holiday weekend

    News -

    This bank holiday weekend you can access urgent (but non emergency) healthcare services via the Enfield GP extended access hubs and at local pharmacies.

  8. Local NHS services opening times over the Easter Weekend

    News -

    During the upcoming holiday period you can access urgent (but non emergency) healthcare services via the Enfield GP extended access hubs and at local pharmacies, even on Good Friday, Easter Sunday and Easter Monday.

  9. Telephone befriending: a valuable service during lockdown

    News -

    Between April and August, Healthwatch Enfield staff and volunteers supported the London Borough of Enfield telephone befriending scheme in response to the Coronavirus outbreak

  10. Share your views about the Coronavirus vaccination

    News -

    The North Central London Clinical Commissioning Group (CCG) want to hear your views about the Coronavirus (COVID19) vaccination.

  11. Accessing urgent and emergency health and social care

    Advice and Information -

    Information about what to do if you or someone you know is unwell and needs urgent or emergency care or if someone you need needs emergency social care support

  12. Online and telephone booking for the Coronavirus vaccine for people aged 70 or above is now available in Enfield

    News -

    Over 70's in Enfield who have not yet had their Coronavirus vaccine, can now book an appointment for the vaccine online or by telephone.

  13. Accessing urgent and emergency health and social care over the Bank Holiday weekend

    News -

    Information about what to do if you or someone you know is unwell over the upcoming long weekend

  14. Opportunity: Become a Local Committee Volunteer

    News -

    An opportunity to directly shape and monitor our work...

  15. Join us at our Hypertension awareness event

    News -

    As part of our Hypertension programme in partnership with the North Central London Integrated Care Systems, Healthwatch Enfield is holding a launch event to educate the public on how to take preventative and care measures against high blood pressure.

  16. GP Access Made Simple - Annual Conference 2024

    News -

    Struggling to see your GP in Enfield? Join us at the Healthwatch Enfield Annual Conference to explore easy alternatives and understand your rights to GP primary care.

  17. Introducing Pharmacy First

    Advice and Information -

    Getting an appointment with your local GP can be tough. That's why your nearby pharmacy is stepping up to offer prescription-only medicines, like antibiotics and antivirals for 7 common conditions, helping ease pressure on GPs.

  18. Tell us the impact Coronavirus has had on your wellbeing

    News -

    We really want to hear from you about your experiences during the Coronavirus outbreak. Hearing from you will help us find out what information and support local people need in the future. Please take 5 minutes to respond to our survey!

  19. Healthwatch England publishes report about NHS complaints

    News -

    Healthwatch England’s new report, Shifting the mindset (2020), investigates how hospitals report on complaints and whether current efforts are sufficient to build public trust.

  20. Healthwatch Enfield asks Enfield Clinical Commissioning Group to keep the Urgent Care Centre at Chase Farm open until 10pm

    Report -

    The Enfield Clinical Commissioning Group have recently proposed changing the closing time of the Chase Farm Hospital Urgent Care Centre, from 10pm to 9pm. 84% of the people we spoke to did not agree with the proposal.

  21. Report reveals people in North Central London believe access to health services need to be improved

    News -

    More needs to be done to improve access to NHS services in North Central London – according to hundreds of people who took part in a regional survey.

  22. Have you recently stayed on a ward at the North Mid Hospital or visited someone who has? Tell us about your experiences!

    News -

    Every day the North Mid Hospital cares for about 450 patients on its wards so it is likely you may have been one of them. Or maybe you had a relative or a friend staying in the hospital in the last few weeks. If so, we want to hear your views!

  23. We want to hear about how you share your views and opinions

    News -

    Have you given feedback about a product or service you have used before? Have you written an online review on websites such as Amazon, TripAdvisor or Facebook? We want to hear about your experiences of sharing your views and opinions.

  24. Tell us your experiences of NHS Continuing Healthcare and/or Personal Health budgets

    News -

    Healthwatch Enfield is working alongside Enfield Disability Action (EDA) to listen to local people’s experiences of being assessed for, receiving and using NHS Continuing Healthcare and Personal Health Budgets to meet the care needs of an individual.

  25. New research for CQC shows people in Greater London regret not raising concerns about their care – but those who do raise concerns see improvements.

    News -

    The Care Quality Commission (CQC) is calling for people to speak up about their experiences of care.

  26. What would you do to improve services in North Central London?

    Report -

    This report outlines feedback from residents across North Central London (Barnet, Camden, Enfield, Haringey and Islington) on what they would to do improve local services, to provide an evidence base for the NHS Long Term Plan.

  27. Local people’s experiences of booking a GP appointment

    Report -

    This report outlines research from talking to over 1,000 patients in Enfield about their experiences of booking a GP appointment in Enfield.

  28. Listening to Local voices on Mental Health

    Report -

    We are delighted to publish 'Listening to Local Voices on Mental Health' our report into the experiences and views of service users and carers of mental health provision and support in Enfield.

  29. What young people think about mental health support in Enfield

    Report -

    This report examines the feedback we received around the quality of children and young people's mental health services in Enfield.

  30. Enter and View - Azaela Court Care and Nursing Home

    Report -

    Most residents felt care provided at Azaela Court Care and Nursing Home was of good standard but a few raised some concerns. Read our full Enter and View report after our visit on July 24th 2019, to assess the quality of care provided.

  31. Enter and View - Charles Coward Ward, North Middlesex University Hospital

    Report -

    After concerns were raised regarding people's experience of the Charles Coward ward (NMUH), we conducted an unannounced Enter and View visit. Read our full Enter and View report after our visit, on October 18th 2019, to assess the quality of care.

  32. Enter and View - Nairn House Care and Nursing Home

    Report -

    Most residents felt care provided at Nairn House & Nursing Home was of good standard though some concerns were raised. Read our full Enter and View report, on November 27th 2018, to assess the quality of care provided.

  33. Enter and View - Camden Lodge Care home action plan

    Report -

    Following our Enter and View visit in May 2018, Camden Lodge Care Home has provided an action plan relative to the recommendations we made. Their action plan is available for download.

  34. Enter and View - Camden Lodge Care Home

    Report -

    Most residents felt care provided at Camden Lodge Care Home was of good standard but a few raised some concerns. Read our full Enter and View report after our visit on May 18th 2018, to assess the quality of care provided.

  35. Have your say in shaping the future of NHS complaint handling

    News -

    The Parliamentary and Health Services Ombudsman have been working with the NHS and other public service organisations, members of the public and advocacy groups to develop a shared vision for NHS complaint handling. Read our article to find out more.

  36. Easy Read - How to make a complaint or leave a compliment about health and care services in Enfield

    Advice and Information -

    Keep scrolling down to find the service you are looking for.

  37. Video and Easy Read documents about how to make a complaint or leave a compliment

    News -

    If you have a learning disability and/or autism and want to make a complaint about a health or social care service in Enfield, our new videos and easy read documents are now available.

  38. The North Middlesex Hospital Emergency Department is rated Requires Improvement by CQC

    News -

    The Care Quality Commission has rated the North Middlesex Hospital 'Requires improvement' overall.

  39. Local Committee Meeting - January 2024

    News -

    Our Local Committee Meetings are instrumental in shaping the work we deliver at Healthwatch Enfield.

  40. Listening to Enfield: Community Priorities for 2024–2025

    News -

    Learn about the findings from our priorities survey: GP access, mental health, dental care, and more. Your voice has shaped our focus for 2024–2025.

  41. GP Access Made Simple: Celebrating Our Annual Conference

    News -

    As we reflect on our 'GP Access Made Simple' conference, we extend our deepest thanks to everyone who attended and shared their insights.