1. Tell us the impact Coronavirus has had on your wellbeing

    News -

    We really want to hear from you about your experiences during the Coronavirus outbreak. Hearing from you will help us find out what information and support local people need in the future. Please take 5 minutes to respond to our survey!

  2. Healthwatch England publishes report about NHS complaints

    News -

    Healthwatch England’s new report, Shifting the mindset (2020), investigates how hospitals report on complaints and whether current efforts are sufficient to build public trust.

  3. Healthwatch Enfield asks Enfield Clinical Commissioning Group to keep the Urgent Care Centre at Chase Farm open until 10pm

    Report -

    The Enfield Clinical Commissioning Group have recently proposed changing the closing time of the Chase Farm Hospital Urgent Care Centre, from 10pm to 9pm. 84% of the people we spoke to did not agree with the proposal.

  4. Report reveals people in North Central London believe access to health services need to be improved

    News -

    More needs to be done to improve access to NHS services in North Central London – according to hundreds of people who took part in a regional survey.

  5. Have you recently stayed on a ward at the North Mid Hospital or visited someone who has? Tell us about your experiences!

    News -

    Every day the North Mid Hospital cares for about 450 patients on its wards so it is likely you may have been one of them. Or maybe you had a relative or a friend staying in the hospital in the last few weeks. If so, we want to hear your views!

  6. We want to hear about how you share your views and opinions

    News -

    Have you given feedback about a product or service you have used before? Have you written an online review on websites such as Amazon, TripAdvisor or Facebook? We want to hear about your experiences of sharing your views and opinions.

  7. Tell us your experiences of NHS Continuing Healthcare and/or Personal Health budgets

    News -

    Healthwatch Enfield is working alongside Enfield Disability Action (EDA) to listen to local people’s experiences of being assessed for, receiving and using NHS Continuing Healthcare and Personal Health Budgets to meet the care needs of an individual.

  8. New research for CQC shows people in Greater London regret not raising concerns about their care – but those who do raise concerns see improvements.

    News -

    The Care Quality Commission (CQC) is calling for people to speak up about their experiences of care.

  9. What would you do to improve services in North Central London?

    Report -

    This report outlines feedback from residents across North Central London (Barnet, Camden, Enfield, Haringey and Islington) on what they would to do improve local services, to provide an evidence base for the NHS Long Term Plan.

  10. Local people’s experiences of booking a GP appointment

    Report -

    This report outlines research from talking to over 1,000 patients in Enfield about their experiences of booking a GP appointment in Enfield.

  11. Listening to Local voices on Mental Health

    Report -

    We are delighted to publish 'Listening to Local Voices on Mental Health' our report into the experiences and views of service users and carers of mental health provision and support in Enfield.

  12. What young people think about mental health support in Enfield

    Report -

    This report examines the feedback we received around the quality of children and young people's mental health services in Enfield.

  13. Enter and View - Azaela Court Care and Nursing Home

    Report -

    Most residents felt care provided at Azaela Court Care and Nursing Home was of good standard but a few raised some concerns. Read our full Enter and View report after our visit on July 24th 2019, to assess the quality of care provided.

  14. Enter and View - Charles Coward Ward, North Middlesex University Hospital

    Report -

    After concerns were raised regarding people's experience of the Charles Coward ward (NMUH), we conducted an unannounced Enter and View visit. Read our full Enter and View report after our visit, on October 18th 2019, to assess the quality of care.

  15. Enter and View - Nairn House Care and Nursing Home

    Report -

    Most residents felt care provided at Nairn House & Nursing Home was of good standard though some concerns were raised. Read our full Enter and View report, on November 27th 2018, to assess the quality of care provided.

  16. Enter and View - Camden Lodge Care home action plan

    Report -

    Following our Enter and View visit in May 2018, Camden Lodge Care Home has provided an action plan relative to the recommendations we made. Their action plan is available for download.

  17. Enter and View - Camden Lodge Care Home

    Report -

    Most residents felt care provided at Camden Lodge Care Home was of good standard but a few raised some concerns. Read our full Enter and View report after our visit on May 18th 2018, to assess the quality of care provided.

  18. Have your say in shaping the future of NHS complaint handling

    News -

    The Parliamentary and Health Services Ombudsman have been working with the NHS and other public service organisations, members of the public and advocacy groups to develop a shared vision for NHS complaint handling. Read our article to find out more.

  19. Easy Read - How to make a complaint or leave a compliment about health and care services in Enfield

    Advice and Information -

    Keep scrolling down to find the service you are looking for.

  20. Video and Easy Read documents about how to make a complaint or leave a compliment

    News -

    If you have a learning disability and/or autism and want to make a complaint about a health or social care service in Enfield, our new videos and easy read documents are now available.

  21. Opportunity: Become a Local Committee Volunteer

    News -

    An opportunity to directly shape and monitor our work...

  22. The North Middlesex Hospital Emergency Department is rated Requires Improvement by CQC

    News -

    The Care Quality Commission has rated the North Middlesex Hospital 'Requires improvement' overall.

  23. Local Committee Meeting - January 2024

    News -

    Our Local Committee Meetings are instrumental in shaping the work we deliver at Healthwatch Enfield.

  24. Listening to Enfield: Community Priorities for 2024–2025

    News -

    Learn about the findings from our priorities survey: GP access, mental health, dental care, and more. Your voice has shaped our focus for 2024–2025.

  25. GP Access Made Simple: Celebrating Our Annual Conference

    News -

    As we reflect on our 'GP Access Made Simple' conference, we extend our deepest thanks to everyone who attended and shared their insights.

  26. How to get help from an NHS Volunteer Responder

    News -

    The ‘NHS Volunteer Responders’ scheme has been set up to support the NHS and the care sector during the Coronavirus outbreak. This article aims to help you understand how to refer yourself or someone else to get help from the NHS volunteers.

  27. We want to hear from young adults about their experience of Coronavirus

    News -

    We are collecting this data to understand what information and support young adults want more of. Please take five minutes to tell us how the Coronavirus outbreak is affecting your health and care needs.

  28. An opportunity to ask questions and hear from local GPs in Enfield about how they are dealing with the Coronavirus crisis

    News -

    Join our first online event, June 11th 2020 to hear from local GPs in Enfield! An opportunity to ask questions and hear from local GPs about how they are dealing with the Coronavirus crisis.

  29. Tell the NHS about your current experience of Coronavirus

    News -

    If you think you have had Coronavirus or know somebody that has, you can help the NHS in their fight against the virus by sharing your experiences of the symptoms you had.

  30. Temporary changes to adult blood taking services at Chase Farm & Barnet Hospital

    News -

    Temporary changes have been made to the Royal Free London’s adult blood taking services (including Chase Farm Hospital and Barnet Hospital). This is part of the trust’s response to the Coronavirus pandemic, to protect patients, staff and the public.

  31. Beware of fraud and scams during the Coronavirus pandemic

    Advice and Information -

    The City of London Police, National Crime Agency and the National Economic Crime Centre have published a leaflet about fraud and scams related to the Coronavirus pandemic. The information below summaries the guidance in this leaflet.

  32. New government guidance for the public on the mental health and wellbeing aspects of Coronavirus

    News -

    The Coronavirus outbreak is going to have an impact on everyone’s daily lives, as the government and the NHS take necessary steps to manage the outbreak, reduce transmission and treat those who need medical attention.

  33. Enfield stands together – Enfield Council’s community response to the Coronavirus Crisis

    News -

    Enfield Council and Enfield Voluntary Action have brought together a group of local organisations to offer help to Enfield residents who are impacted by the Coronavirus crisis and are in need of extra support.

  34. Healthwatch Enfield’s plan to continue supporting you during the Coronavirus outbreak

    News -

    Here at Healthwatch Enfield, we are geared up for our staff to work from home so we will still be taking calls on our signposting and information line as usual over the coming weeks and months.

  35. Face coverings now compulsory at local hospitals in Enfield

    News -

    From this week it is now compulsory for all patients and visitors to wear a face covering when visiting local hospitals, read our article to find out more about guidance for Enfield hospitals.

  36. Three quarters of Londoners ready to help improve health and social care after Coronavirus

    News -

    Alliance of local and national care organisations calls on Londoners to give feedback to shape future care!

  37. Medical help for non-Coronavirus symptoms

    Advice and Information -

    We are all mindful of the current pressure our NHS is under. So knowing what to do when we, our families and friends are unwell with non-Coronavirus symptoms is something we need to talk about.

  38. Information about COVID-19 testing

    Advice and Information -

    This article will tell you about when you can ask for a test, how to arrange it, the process and more.

  39. Coronavirus information in other languages and formats

    Advice and Information -

    We have brought together lots of useful links to information about coronavirus that is presented in all sorts of different ways, such as child friendly; braille; BSL; easy read and more.

  40. Useful links about Coronavirus

    Advice and Information -

    Here are some useful links about Coronavirus in relation to a range of long-term medical conditions, disabilities and more.

  41. Join our online Q&A event on 17th August 12:30 – 13:45 about Children's and Young People's Mental Health

    News -

    This event has been organised for you as local residents of Enfield to engage directly with senior leaders from Barnet, Enfield and Haringey Mental Health trust and the Director of Education and Senior Educational Psychologist from Enfield Council.

  42. Understanding the impact of the Coronavirus outbreak on young adults in Enfield

    Report -

    During lockdown, we engaged with young adults (aged 15-25) in Enfield to understand how the Coronavirus outbreak has been impacting them. This report outlines the main findings from our research and our recommendations concerning next steps.

  43. The impact of the Coronavirus outbreak on Enfield people’s health and wellbeing

    Report -

    From mid-May to mid-June, we engaged with local people to hear about how the Coronavirus outbreak was impacting their health and wellbeing. Enfield residents shared their experiences with us by completing our online survey.

  44. The impact of the Coronavirus outbreak on Enfield people’s health and wellbeing

    News -

    During May and June, over 190 local people told us about how Coronavirus and ‘lockdown’ has impacted their health and wellbeing, including over 40 young adults.

  45. Tell us your experiences of Enfield care and nursing homes during the Coronavirus Outbreak

    News -

    We want to hear how local care and nursing homes are doing now that ‘lockdown’ is easing.

  46. Catch up on our online event about Mental Health

    News -

    A few weeks ago we held an online event for you to ask questions about mental health and Coronavirus.

  47. Catch up on our online event with Public Health Enfield

    News -

    We held an online event a few weeks ago, where over 30 of you joined us to ask questions and hear from the Public Health Team at Enfield Council about Coronavirus.