1. Accessing urgent and emergency health and social care over the Bank Holiday weekend

    News -

    Information about what to do if you or someone you know is unwell over the upcoming long weekend

  2. Improving access to GP services through engagement

    Report -

    We have recently heard from 390 local people about their experiences of accessing Primary Care* and local GPs throughout the pandemic and have published a report to share our findings.

  3. Local Survey: Are you experiencing Long COVID?

    News -

    We are working with five other Healthwatch branches to gather local insight into your experiences of Long COVID to support the development of services and systems.

  4. Join your local Patient Participation Group (PPG)

    News -

    In response to findings in our recent GP report, we want to make local residents aware of a unique opportunity to influence how local GP practices make decisions and improve the quality of care.

  5. Opportunity: Become a Local Committee Volunteer

    News -

    An opportunity to directly shape and monitor our work...

  6. Healthwatch Enfield Annual Report 2021-2022

    Report -

    We are pleased to share with you the 2021-22 annual report...

  7. Evening and weekend GP appointments at GP hubs

    Advice and Information -

    Evening and weekend GP appointments are available seven days a week at GP hubs in Enfield. This article contains everything you need to know to book an appointment.

  8. Do you know your PCNs from you ICS’s?

    Advice and Information -

    We want to help you to understand the NHS better so you can make the most it.

  9. Access your GP: a complete guide 2023

    Advice and Information -

    A useful guide for Enfield residents

  10. Need Support? Let Us Connect You to NHS and Care Volunteer Responders

    Advice and Information -

    Are you feeling lonely, or need help with collecting your prescriptions? Let us know so we can refer you to an NHS and Care Volunteer Responder.

  11. Winter Wellness Guide: NHS Services and Urgent Care

    Advice and Information -

    Manage your health effectively this winter, ensuring you know where and how to seek the right support when needed.

  12. Local Committee Meeting - January 2024

    News -

    Our Local Committee Meetings are instrumental in shaping the work we deliver at Healthwatch Enfield.

  13. Listening to Enfield: Community Priorities for 2024–2025

    News -

    Learn about the findings from our priorities survey: GP access, mental health, dental care, and more. Your voice has shaped our focus for 2024–2025.

  14. GP Access Made Simple - Annual Conference 2024

    News -

    Struggling to see your GP in Enfield? Join us at the Healthwatch Enfield Annual Conference to explore easy alternatives and understand your rights to GP primary care.

  15. Introducing Pharmacy First

    Advice and Information -

    Getting an appointment with your local GP can be tough. That's why your nearby pharmacy is stepping up to offer prescription-only medicines, like antibiotics and antivirals for 7 common conditions, helping ease pressure on GPs.

  16. Translations Available For How To Access GP Guide

    Advice and Information -

    Our GP Access Guide is now available for download and can be translated into various languages.

  17. GP Access Made Simple: Celebrating Our Annual Conference

    News -

    As we reflect on our 'GP Access Made Simple' conference, we extend our deepest thanks to everyone who attended and shared their insights.

  18. Boundary House Surgery is rated ‘Good’ by CQC

    News -

    The Care Quality Commission has rated Boundary House Surgery 'Good’ overall.

  19. Out of hours GP services in Enfield

    Advice and Information -

    Enfield has a range of options for accessing a GP or Nurse out of hours. These options vary depending on whether the appointment is routine or urgent.

  20. 10 top tips to get the most out of your GP appointment

    Advice and Information -

    We know from our conversations with the public that some patients report feeling rushed during appointments and struggling to make themselves heard. Here are some tips that could help you get the most out of visiting your GP.

  21. Putting patients at the heart of technological access to healthcare during the COVID19 pandemic

    News -

    Healthwatch Enfield calls for healthcare providers to put patients at the heart of their work to develop remote consultations via video calling and email during the COVID-19 pandemic.

  22. Tell us the impact Coronavirus has had on your wellbeing

    News -

    We really want to hear from you about your experiences during the Coronavirus outbreak. Hearing from you will help us find out what information and support local people need in the future. Please take 5 minutes to respond to our survey!

  23. Healthwatch England publishes report about NHS complaints

    News -

    Healthwatch England’s new report, Shifting the mindset (2020), investigates how hospitals report on complaints and whether current efforts are sufficient to build public trust.

  24. Healthwatch Enfield asks Enfield Clinical Commissioning Group to keep the Urgent Care Centre at Chase Farm open until 10pm

    Report -

    The Enfield Clinical Commissioning Group have recently proposed changing the closing time of the Chase Farm Hospital Urgent Care Centre, from 10pm to 9pm. 84% of the people we spoke to did not agree with the proposal.

  25. Have you recently stayed on a ward at the North Mid Hospital or visited someone who has? Tell us about your experiences!

    News -

    Every day the North Mid Hospital cares for about 450 patients on its wards so it is likely you may have been one of them. Or maybe you had a relative or a friend staying in the hospital in the last few weeks. If so, we want to hear your views!

  26. We want to hear about how you share your views and opinions

    News -

    Have you given feedback about a product or service you have used before? Have you written an online review on websites such as Amazon, TripAdvisor or Facebook? We want to hear about your experiences of sharing your views and opinions.

  27. Tell us your experiences of NHS Continuing Healthcare and/or Personal Health budgets

    News -

    Healthwatch Enfield is working alongside Enfield Disability Action (EDA) to listen to local people’s experiences of being assessed for, receiving and using NHS Continuing Healthcare and Personal Health Budgets to meet the care needs of an individual.

  28. New research for CQC shows people in Greater London regret not raising concerns about their care – but those who do raise concerns see improvements.

    News -

    The Care Quality Commission (CQC) is calling for people to speak up about their experiences of care.

  29. What would you do to improve services in North Central London?

    Report -

    This report outlines feedback from residents across North Central London (Barnet, Camden, Enfield, Haringey and Islington) on what they would to do improve local services, to provide an evidence base for the NHS Long Term Plan.

  30. Listening to Local voices on Mental Health

    Report -

    We are delighted to publish 'Listening to Local Voices on Mental Health' our report into the experiences and views of service users and carers of mental health provision and support in Enfield.

  31. What young people think about mental health support in Enfield

    Report -

    This report examines the feedback we received around the quality of children and young people's mental health services in Enfield.

  32. Enter and View - Azaela Court Care and Nursing Home

    Report -

    Most residents felt care provided at Azaela Court Care and Nursing Home was of good standard but a few raised some concerns. Read our full Enter and View report after our visit on July 24th 2019, to assess the quality of care provided.

  33. Enter and View - Charles Coward Ward, North Middlesex University Hospital

    Report -

    After concerns were raised regarding people's experience of the Charles Coward ward (NMUH), we conducted an unannounced Enter and View visit. Read our full Enter and View report after our visit, on October 18th 2019, to assess the quality of care.

  34. Enter and View - Nairn House Care and Nursing Home

    Report -

    Most residents felt care provided at Nairn House & Nursing Home was of good standard though some concerns were raised. Read our full Enter and View report, on November 27th 2018, to assess the quality of care provided.

  35. Enter and View - Camden Lodge Care home action plan

    Report -

    Following our Enter and View visit in May 2018, Camden Lodge Care Home has provided an action plan relative to the recommendations we made. Their action plan is available for download.

  36. Enter and View - Camden Lodge Care Home

    Report -

    Most residents felt care provided at Camden Lodge Care Home was of good standard but a few raised some concerns. Read our full Enter and View report after our visit on May 18th 2018, to assess the quality of care provided.

  37. Have your say in shaping the future of NHS complaint handling

    News -

    The Parliamentary and Health Services Ombudsman have been working with the NHS and other public service organisations, members of the public and advocacy groups to develop a shared vision for NHS complaint handling. Read our article to find out more.

  38. Easy Read - How to make a complaint or leave a compliment about health and care services in Enfield

    Advice and Information -

    Keep scrolling down to find the service you are looking for.

  39. The North Middlesex Hospital Emergency Department is rated Requires Improvement by CQC

    News -

    The Care Quality Commission has rated the North Middlesex Hospital 'Requires improvement' overall.