1. Healthwatch England publishes report about NHS complaints

    News -

    Healthwatch England’s new report, Shifting the mindset (2020), investigates how hospitals report on complaints and whether current efforts are sufficient to build public trust.

  2. New bus service stopping at Chase Farm Hospital

    Advice and Information -

    Patients, visitors and staff can now look forward to a bus service which delivers and collects them from Chase Farm Hospital’s front door.

  3. Book your ticket to the Healthwatch Enfield Annual Conference

    News -

    Bookings are now open for the Healthwatch Enfield Annual Conference 2020.

  4. The Care Quality Commission publishes annual maternity survey

    News -

    The majority of women who gave birth in February last year had confidence and trust in staff, felt they were ‘always’ listened to by midwives and received appropriate advice at the start of labour, according to a national survey by the CQC.

  5. Have your say on changes to planned operations for bones, joints and muscles

    News -

    The North London Partners in Health and Care are proposing a new way to organise planned orthopaedic surgery. Have you say on the new proposals!

  6. New Chief Executive appointed to Barnet Hospital

    News -

    The Royal Free London NHS Foundation Trust (RFL) has announced the appointment of Deborah Sanders as the new chief executive for Barnet Hospital. Deborah had been acting as interim chief executive at Barnet Hospital since October 2019.

  7. New government guidance for the public on the mental health and wellbeing aspects of Coronavirus

    News -

    The Coronavirus outbreak is going to have an impact on everyone’s daily lives, as the government and the NHS take necessary steps to manage the outbreak, reduce transmission and treat those who need medical attention.

  8. Temporary changes to adult blood taking services at Chase Farm & Barnet Hospital

    News -

    Temporary changes have been made to the Royal Free London’s adult blood taking services (including Chase Farm Hospital and Barnet Hospital). This is part of the trust’s response to the Coronavirus pandemic, to protect patients, staff and the public.

  9. Enter and View - Charles Coward Ward, North Middlesex University Hospital

    Report -

    After concerns were raised regarding people's experience of the Charles Coward ward (NMUH), we conducted an unannounced Enter and View visit. Read our full Enter and View report after our visit, on October 18th 2019, to assess the quality of care.

  10. Putting patients at the heart of technological access to healthcare during the COVID19 pandemic

    News -

    Healthwatch Enfield calls for healthcare providers to put patients at the heart of their work to develop remote consultations via video calling and email during the COVID-19 pandemic.

  11. How to get help from an NHS Volunteer Responder

    News -

    The ‘NHS Volunteer Responders’ scheme has been set up to support the NHS and the care sector during the Coronavirus outbreak. This article aims to help you understand how to refer yourself or someone else to get help from the NHS volunteers.

  12. Tell us the impact Coronavirus has had on your wellbeing

    News -

    We really want to hear from you about your experiences during the Coronavirus outbreak. Hearing from you will help us find out what information and support local people need in the future. Please take 5 minutes to respond to our survey!

  13. An opportunity to ask questions and hear from local GPs in Enfield about how they are dealing with the Coronavirus crisis

    News -

    Join our first online event, June 11th 2020 to hear from local GPs in Enfield! An opportunity to ask questions and hear from local GPs about how they are dealing with the Coronavirus crisis.

  14. Face coverings now compulsory at local hospitals in Enfield

    News -

    From this week it is now compulsory for all patients and visitors to wear a face covering when visiting local hospitals, read our article to find out more about guidance for Enfield hospitals.

  15. Mental Health Services: don’t miss your chance to put questions to senior leaders

    News -

    Join our online Q&A event on 7th July 1:00pm - 2:00pm with Barnet, Enfield and Haringey Mental Health Trust.

  16. Questions and Answers from our online event with local GPs

    News -

    We’re always listening to you your feedback, and you’ve been asking us lots of questions about how GP practices are working now. We held an online event a few weeks ago, where almost 50 local people joined us to ask questions and hear from local GPs.

  17. Join our online Q&A event on 22nd July 11am-12:30pm with Enfield Public Health Team – Staying Safe

    News -

    This event has been organised for members of the public to engage directly with a panel of senior leaders from Enfield’s Public Health team and hear about what we need to know to keep safe as we come out of lockdown.

  18. Blood donation saves lives - donate blood

    Advice and Information -

    If you’re fit & well, please consider donating blood and if you already do, then please continue, even during Coronavirus lockdown periods.

  19. Have your say in shaping the future of NHS complaint handling

    News -

    The Parliamentary and Health Services Ombudsman have been working with the NHS and other public service organisations, members of the public and advocacy groups to develop a shared vision for NHS complaint handling. Read our article to find out more.

  20. Join our online Q&A event on 17th August 12:30 – 13:45 about Children's and Young People's Mental Health

    News -

    This event has been organised for you as local residents of Enfield to engage directly with senior leaders from Barnet, Enfield and Haringey Mental Health trust and the Director of Education and Senior Educational Psychologist from Enfield Council.

  21. Understanding the impact of the Coronavirus outbreak on young adults in Enfield

    Report -

    During lockdown, we engaged with young adults (aged 15-25) in Enfield to understand how the Coronavirus outbreak has been impacting them. This report outlines the main findings from our research and our recommendations concerning next steps.

  22. The impact of the Coronavirus outbreak on Enfield people’s health and wellbeing

    Report -

    From mid-May to mid-June, we engaged with local people to hear about how the Coronavirus outbreak was impacting their health and wellbeing. Enfield residents shared their experiences with us by completing our online survey.

  23. The impact of the Coronavirus outbreak on Enfield people’s health and wellbeing

    News -

    During May and June, over 190 local people told us about how Coronavirus and ‘lockdown’ has impacted their health and wellbeing, including over 40 young adults.

  24. Catch up on our online event about Mental Health

    News -

    A few weeks ago we held an online event for you to ask questions about mental health and Coronavirus.

  25. Catch up on our online event with Public Health Enfield

    News -

    We held an online event a few weeks ago, where over 30 of you joined us to ask questions and hear from the Public Health Team at Enfield Council about Coronavirus.

  26. How GP consultations are working during Coronavirus

    News -

    Check out our video for more information about what to expect if you contact or are visiting your GP practice.

  27. Telephone befriending: a valuable service during lockdown

    News -

    Between April and August, Healthwatch Enfield staff and volunteers supported the London Borough of Enfield telephone befriending scheme in response to the Coronavirus outbreak

  28. Telephone befriending: a valuable service during lockdown

    Report -

    Between April and August, Healthwatch Enfield staff and volunteers supported the London Borough of Enfield telephone befriending scheme in response to the Coronavirus outbreak

  29. Join our online Q&A event on 16th September 11:00am – 12:15pm about the flu jab

    News -

    Don’t miss your chance to put questions to local GPs, Public Health Enfield and the North Central London Clinical Commissioning Group about the flu jab!

  30. Catch up on our online event about children and young people's mental health and wellbeing

    News -

    We held an online event a few weeks ago, where over 30 of you joined us to ask questions and hear about children and young peoples' mental health and wellbeing.

  31. Tell the Carers Trust what support you need in your caring role

    News -

    Are you an adult providing unpaid care for a family member or friend? Do you want to help shape future government support for carers? Take the Carers Trust survey.

  32. Catch up on our online event about the flu jab

    News -

    We held an online event a few weeks ago, where over 35 of you joined us to ask questions and hear about the flu jab.

  33. Temporary changes to children and young people’s NHS services across north central London

    News -

    To ensure the NHS can continue to deliver the best emergency and planned care across north central London during the winter and the ongoing Coronavirus pandemic, temporary changes to services for children and young people will commence today.

  34. Information about the 'COVID19 app'

    Advice and Information -

    Download the NHS COVID-19 app today. Protect your loved ones.

  35. Join our online event about managing anxiety during the Coronavirus outbreak

    News -

    Don’t miss your chance to put questions on how to manage anxiety and how to cope with the uncertainty of the next few months and any changes ahead.

  36. 'Just' the flu? Make sure you get your flu jab!

    News -

    This year, with Coronavirus in circulation, it’s more important than ever that eligible groups get their flu jab. The free flu vaccine will help prevent you getting the flu and is the best protection from the flu virus.

  37. Catch up on our online event about managing anxiety during the Coronavirus outbreak

    News -

    We held an online event a few weeks ago, where some of you joined us to ask questions and hear about how to manage anxiety during the Coronavirus outbreak

  38. Is your community more affected by Coronavirus than others?

    News -

    We want to hear from as many people as possible, particularly from hard to reach and Black And Minority Ethnic groups

  39. New support for carers when making difficult decisions for people with dementia and Coronavirus

    News -

    Researchers at University College London (UCL) have produced a decision-making guide for dementia carers so they can ensure their loved one gets the care, support and dignity they deserve if they catch Coronavirus.

  40. Help the North Mid Hospital develop their multi-faith provision

    News -

    Share your views by completing a short online survey

  41. Catch up on our flu jab online event for people with learning difficulties or autism.

    News -

    Lots of great people from Enfield who have learning difficulties or autism joined in our online event this week to ask really important questions about having the flu jab.

  42. Join our online Q&A event about Annual Health Checks

    News -

    Do you have autism or a learning disability and want to know more about annual health checks? If so, why not join our live online session on Thursday 29th October 10.30am-11.15am.

  43. Changes to Urgent and Emergency Care in London

    News -

    How people access parts of emergency care in London is changing, with ‘111 First’ helping them to get the right care, in the right place, more quickly. 

  44. Join our online Q&A event about Cancer Care & Awareness during the Coronavirus outbreak

    News -

    Join our online Q&A event on 5th November 12:00pm – 1:15pm about Cancer Care & Awareness during the Coronavirus outbreak

  45. Catch up Q&A video - “Don’t delay getting cancer symptoms checked out”

    News -

    This was the message, loud and clear, from our expert panel at our latest live Q&A event.

  46. Join our online Q&A event to get updates about NHS and care services in Enfield

    News -

    Hurry! Don’t miss your chance to book our popular online Q&A event on Wednesday 2nd December

  47. Free flu jabs available to people over 50 from December

    News -

    From next week (1st December), people aged 50 to 64 will be able to get a free flu jab from their GP or pharmacy.