1. Registering with your GP: understanding your rights

    Advice and Information -

    People have told us they can have problems registering with a GP. This article explains more about your rights and what to do if you are refused the right to register.

  2. Accessibility checklist for GP surgeries

    Advice and Information -

    Help make sure that your practice meets people’s accessibility requirements using this checklist from Healthwatch Slough.

  3. Do you need help travelling to NHS services?

    Advice and Information -

    Find out what support is available to help you when travelling to your GP, hospital or other NHS services.

  4. Beware of fraud and scams during the Coronavirus pandemic

    Advice and Information -

    The City of London Police, National Crime Agency and the National Economic Crime Centre have published a leaflet about fraud and scams related to the Coronavirus pandemic. The information below summaries the guidance in this leaflet.

  5. Changes to GP ‘walk in’ services during the weekends and public holidays

    Advice and Information -

    From next week, (1st October 2019), it will no longer be possible to use the ‘walk in service’ at Evergreen Primary Care Centre, Eagle House Surgery and Carlton House Surgery to get a GP appointment during the weekends and public holidays.

  6. Remember to cancel your GP appointment if you are no longer able to attend

    Advice and Information -

    NHS England are urging patients to cancel their GP appointment if they are no longer able to attend, rather than just not turning up.

  7. Interpreters (including BSL) for GPs

    Advice and Information -

    If you don’t speak English, or if you use British Sign Language (BSL), you are entitled to an interpreter at no cost to you or the GP practice.

  8. What to consider when choosing a GP

    Advice and Information -

    It is a good idea to find three local practices, and then choose between them. It is worth phoning up to check whether your address falls within an area covered by the practice.

  9. Patient Participation Groups (PPGs)

    Advice and Information -

    Patient Participation Groups (PPGs) involve local people from a practice who want to take a more active role in working with their GP surgery.

  10. Who can help you at your GP practice?

    Advice and Information -

    Find out about the different roles you will find at a GP surgery. What do the nurse, practice secretary, medical receptionist all do?

  11. Medical help for non-Coronavirus symptoms

    Advice and Information -

    We are all mindful of the current pressure our NHS is under. So knowing what to do when we, our families and friends are unwell with non-Coronavirus symptoms is something we need to talk about.

  12. Information about COVID-19 testing

    Advice and Information -

    This article will tell you about when you can ask for a test, how to arrange it, the process and more.

  13. Coronavirus information in other languages and formats

    Advice and Information -

    We have brought together lots of useful links to information about coronavirus that is presented in all sorts of different ways, such as child friendly; braille; BSL; easy read and more.

  14. Useful links about Coronavirus

    Advice and Information -

    Here are some useful links about Coronavirus in relation to a range of long-term medical conditions, disabilities and more.

  15. How to make the most out of online appointments

    Advice and Information -

    Many GP's and hospitals are now offering online appointments as an alternative to face to face appointments during the Coronavirus outbreak. Here are some top tips for you to help you understand what to expect from an online appointment.

  16. Tools and resources to help your mental health and wellbeing

    Advice and Information -

    It is normal and okay to feel upset, anxious or confused at times. This article outlines resources and organisations where you can get support with your mental health.

  17. NHS 111: How do I book a timeslot at A&E?

    Advice and Information -

    From the 1 December you’ll be able to book a slot at your local A&E if you need to by calling NHS 111. Find out what is changing and what it means for you and your loved ones.

  18. Accessing urgent and emergency health and social care

    Advice and Information -

    Information about what to do if you or someone you know is unwell and needs urgent or emergency care or if someone you need needs emergency social care support

  19. Information about the COVID-19 vaccine

    Advice and Information -

    The COVID-19 vaccine is safe and effective. It gives you the best protection against coronavirus. This article outlines information about the vaccine.

  20. What your NHS dentist can do for you

    Advice and Information -

    This guide sets out the help and support you can expect to receive from your NHS dentist.

  21. Evening and weekend GP appointments at GP hubs

    Advice and Information -

    Evening and weekend GP appointments are available seven days a week at GP hubs in Enfield. This article contains everything you need to know to book an appointment.

  22. Do you know your PCNs from you ICS’s?

    Advice and Information -

    We want to help you to understand the NHS better so you can make the most it.

  23. Access your GP: a complete guide 2023

    Advice and Information -

    A useful guide for Enfield residents

  24. Need Support? Let Us Connect You to NHS and Care Volunteer Responders

    Advice and Information -

    Are you feeling lonely, or need help with collecting your prescriptions? Let us know so we can refer you to an NHS and Care Volunteer Responder.

  25. Winter Wellness Guide: NHS Services and Urgent Care

    Advice and Information -

    Manage your health effectively this winter, ensuring you know where and how to seek the right support when needed.

  26. Introducing Pharmacy First

    Advice and Information -

    Getting an appointment with your local GP can be tough. That's why your nearby pharmacy is stepping up to offer prescription-only medicines, like antibiotics and antivirals for 7 common conditions, helping ease pressure on GPs.

  27. Translations Available For How To Access GP Guide

    Advice and Information -

    Our GP Access Guide is now available for download and can be translated into various languages.

  28. Are you eligible for the Covid-19 Spring Booster?

    Advice and Information -

    From 22 April until 30 June 2024, the seasonal COVID-19 booster will be available FREE for those who are at greatest risk of becoming seriously ill from the virus.

  29. Out of hours GP services in Enfield

    Advice and Information -

    Enfield has a range of options for accessing a GP or Nurse out of hours. These options vary depending on whether the appointment is routine or urgent.

  30. 10 top tips to get the most out of your GP appointment

    Advice and Information -

    We know from our conversations with the public that some patients report feeling rushed during appointments and struggling to make themselves heard. Here are some tips that could help you get the most out of visiting your GP.