1. Registering with your GP: understanding your rights

    Advice and Information -

    People have told us they can have problems registering with a GP. This article explains more about your rights and what to do if you are refused the right to register.

  2. Accessibility checklist for GP surgeries

    Advice and Information -

    Help make sure that your practice meets people’s accessibility requirements using this checklist from Healthwatch Slough.

  3. Do you need help travelling to NHS services?

    Advice and Information -

    Find out what support is available to help you when travelling to your GP, hospital or other NHS services.

  4. Changes to GP ‘walk in’ services during the weekends and public holidays

    Advice and Information -

    From next week, (1st October 2019), it will no longer be possible to use the ‘walk in service’ at Evergreen Primary Care Centre, Eagle House Surgery and Carlton House Surgery to get a GP appointment during the weekends and public holidays.

  5. Remember to cancel your GP appointment if you are no longer able to attend

    Advice and Information -

    NHS England are urging patients to cancel their GP appointment if they are no longer able to attend, rather than just not turning up.

  6. Young Healthwatch Report

    Report -

    Read our report on Enfield's young people's experience of using health and social care services.

  7. Local people’s experiences of booking a GP appointment

    Report -

    This report outlines research from talking to over 1,000 patients in Enfield about their experiences of booking a GP appointment in Enfield.

  8. The Changing Shape of Health Services in Enfield: Key messages from local people

    Report -

    Read our report outlining residents' feedback about Primary Care Networks and Social Prescribing during our Annual Conference 2020.

  9. Your local Healthwatch team are excited to share with you the highlights from our 2017-18 report

    Report -

    Our 2017-2018 Annual Report celebrates Healthwatch Enfield’s achievements and impact over the past year.

  10. Interpreters (including BSL) for GPs

    Advice and Information -

    If you don’t speak English, or if you use British Sign Language (BSL), you are entitled to an interpreter at no cost to you or the GP practice.

  11. What to consider when choosing a GP

    Advice and Information -

    It is a good idea to find three local practices, and then choose between them. It is worth phoning up to check whether your address falls within an area covered by the practice.

  12. Patient Participation Groups (PPGs)

    Advice and Information -

    Patient Participation Groups (PPGs) involve local people from a practice who want to take a more active role in working with their GP surgery.

  13. Who can help you at your GP practice?

    Advice and Information -

    Find out about the different roles you will find at a GP surgery. What do the nurse, practice secretary, medical receptionist all do?

  14. Medical help for non-Coronavirus symptoms

    Advice and Information -

    We are all mindful of the current pressure our NHS is under. So knowing what to do when we, our families and friends are unwell with non-Coronavirus symptoms is something we need to talk about.

  15. The impact of the Coronavirus outbreak on Enfield people’s health and wellbeing

    Report -

    From mid-May to mid-June, we engaged with local people to hear about how the Coronavirus outbreak was impacting their health and wellbeing. Enfield residents shared their experiences with us by completing our online survey.

  16. How to make the most out of online appointments

    Advice and Information -

    Many GP's and hospitals are now offering online appointments as an alternative to face to face appointments during the Coronavirus outbreak. Here are some top tips for you to help you understand what to expect from an online appointment.

  17. One size does not fit all: Moving towards delivering culturally competent services

    Report -

    Our latest report, looks at the impact of Coronavirus on local Black, Asian and Minority Ethnic communities across Enfield.

  18. Accessing urgent and emergency health and social care

    Advice and Information -

    Information about what to do if you or someone you know is unwell and needs urgent or emergency care or if someone you need needs emergency social care support

  19. Improving access to GP services through engagement

    Report -

    We have recently heard from 390 local people about their experiences of accessing Primary Care* and local GPs throughout the pandemic and have published a report to share our findings.

  20. Healthwatch Enfield Annual Report 2021-2022

    Report -

    We are pleased to share with you the 2021-22 annual report...

  21. Evening and weekend GP appointments at GP hubs

    Advice and Information -

    Evening and weekend GP appointments are available seven days a week at GP hubs in Enfield. This article contains everything you need to know to book an appointment.

  22. Do you know your PCNs from you ICS’s?

    Advice and Information -

    We want to help you to understand the NHS better so you can make the most it.

  23. Access your GP: a complete guide 2023

    Advice and Information -

    A useful guide for Enfield residents

  24. Need Support? Let Us Connect You to NHS and Care Volunteer Responders

    Advice and Information -

    Are you feeling lonely, or need help with collecting your prescriptions? Let us know so we can refer you to an NHS and Care Volunteer Responder.

  25. Winter Wellness Guide: NHS Services and Urgent Care

    Advice and Information -

    Manage your health effectively this winter, ensuring you know where and how to seek the right support when needed.

  26. Introducing Pharmacy First

    Advice and Information -

    Getting an appointment with your local GP can be tough. That's why your nearby pharmacy is stepping up to offer prescription-only medicines, like antibiotics and antivirals for 7 common conditions, helping ease pressure on GPs.

  27. Translations Available For How To Access GP Guide

    Advice and Information -

    Our GP Access Guide is now available for download and can be translated into various languages.

  28. Out of hours GP services in Enfield

    Advice and Information -

    Enfield has a range of options for accessing a GP or Nurse out of hours. These options vary depending on whether the appointment is routine or urgent.

  29. 10 top tips to get the most out of your GP appointment

    Advice and Information -

    We know from our conversations with the public that some patients report feeling rushed during appointments and struggling to make themselves heard. Here are some tips that could help you get the most out of visiting your GP.