1. Tell us the impact Coronavirus has had on your wellbeing

    News -

    We really want to hear from you about your experiences during the Coronavirus outbreak. Hearing from you will help us find out what information and support local people need in the future. Please take 5 minutes to respond to our survey!

  2. Healthwatch England publishes report about NHS complaints

    News -

    Healthwatch England’s new report, Shifting the mindset (2020), investigates how hospitals report on complaints and whether current efforts are sufficient to build public trust.

  3. Healthwatch Enfield asks Enfield Clinical Commissioning Group to keep the Urgent Care Centre at Chase Farm open until 10pm

    Report -

    The Enfield Clinical Commissioning Group have recently proposed changing the closing time of the Chase Farm Hospital Urgent Care Centre, from 10pm to 9pm. 84% of the people we spoke to did not agree with the proposal.

  4. Report reveals people in North Central London believe access to health services need to be improved

    News -

    More needs to be done to improve access to NHS services in North Central London – according to hundreds of people who took part in a regional survey.

  5. Have you recently stayed on a ward at the North Mid Hospital or visited someone who has? Tell us about your experiences!

    News -

    Every day the North Mid Hospital cares for about 450 patients on its wards so it is likely you may have been one of them. Or maybe you had a relative or a friend staying in the hospital in the last few weeks. If so, we want to hear your views!

  6. We want to hear about how you share your views and opinions

    News -

    Have you given feedback about a product or service you have used before? Have you written an online review on websites such as Amazon, TripAdvisor or Facebook? We want to hear about your experiences of sharing your views and opinions.

  7. Tell us your experiences of NHS Continuing Healthcare and/or Personal Health budgets

    News -

    Healthwatch Enfield is working alongside Enfield Disability Action (EDA) to listen to local people’s experiences of being assessed for, receiving and using NHS Continuing Healthcare and Personal Health Budgets to meet the care needs of an individual.

  8. New research for CQC shows people in Greater London regret not raising concerns about their care – but those who do raise concerns see improvements.

    News -

    The Care Quality Commission (CQC) is calling for people to speak up about their experiences of care.

  9. Local people’s experiences of booking a GP appointment

    Report -

    This report outlines research from talking to over 1,000 patients in Enfield about their experiences of booking a GP appointment in Enfield.

  10. Listening to Local voices on Mental Health

    Report -

    We are delighted to publish 'Listening to Local Voices on Mental Health' our report into the experiences and views of service users and carers of mental health provision and support in Enfield.

  11. What young people think about mental health support in Enfield

    Report -

    This report examines the feedback we received around the quality of children and young people's mental health services in Enfield.

  12. Enter and View - Charles Coward Ward, North Middlesex University Hospital

    Report -

    After concerns were raised regarding people's experience of the Charles Coward ward (NMUH), we conducted an unannounced Enter and View visit. Read our full Enter and View report after our visit, on October 18th 2019, to assess the quality of care.

  13. Have your say in shaping the future of NHS complaint handling

    News -

    The Parliamentary and Health Services Ombudsman have been working with the NHS and other public service organisations, members of the public and advocacy groups to develop a shared vision for NHS complaint handling. Read our article to find out more.

  14. Easy Read - How to make a complaint or leave a compliment about health and care services in Enfield

    Advice and Information -

    Keep scrolling down to find the service you are looking for.

  15. Video and Easy Read documents about how to make a complaint or leave a compliment

    News -

    If you have a learning disability and/or autism and want to make a complaint about a health or social care service in Enfield, our new videos and easy read documents are now available.

  16. The North Middlesex Hospital Emergency Department is rated Requires Improvement by CQC

    News -

    The Care Quality Commission has rated the North Middlesex Hospital 'Requires improvement' overall.

  17. Listening to Enfield: Community Priorities for 2024–2025

    News -

    Learn about the findings from our priorities survey: GP access, mental health, dental care, and more. Your voice has shaped our focus for 2024–2025.

  18. GP Access Made Simple: Celebrating Our Annual Conference

    News -

    As we reflect on our 'GP Access Made Simple' conference, we extend our deepest thanks to everyone who attended and shared their insights.