1. How to get help from an NHS Volunteer Responder

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    The ‘NHS Volunteer Responders’ scheme has been set up to support the NHS and the care sector during the Coronavirus outbreak. This article aims to help you understand how to refer yourself or someone else to get help from the NHS volunteers.

  2. The Care Quality Commission publishes annual maternity survey

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    The majority of women who gave birth in February last year had confidence and trust in staff, felt they were ‘always’ listened to by midwives and received appropriate advice at the start of labour, according to a national survey by the CQC.

  3. Tell us the impact Coronavirus has had on your wellbeing

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    We really want to hear from you about your experiences during the Coronavirus outbreak. Hearing from you will help us find out what information and support local people need in the future. Please take 5 minutes to respond to our survey!

  4. Healthwatch England publishes report about NHS complaints

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    Healthwatch England’s new report, Shifting the mindset (2020), investigates how hospitals report on complaints and whether current efforts are sufficient to build public trust.

  5. Enter and View - Charles Coward Ward, North Middlesex University Hospital

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    After concerns were raised regarding people's experience of the Charles Coward ward (NMUH), we conducted an unannounced Enter and View visit. Read our full Enter and View report after our visit, on October 18th 2019, to assess the quality of care.

  6. Have your say in shaping the future of NHS complaint handling

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    The Parliamentary and Health Services Ombudsman have been working with the NHS and other public service organisations, members of the public and advocacy groups to develop a shared vision for NHS complaint handling. Read our article to find out more.