Report
News and reports

Nairn House - Enter and View Report
On 16th May 2023 we visited Nairn House, a nursing and residential care home in Enfield. This report outlines our findings and recommendations from our visit.
Report

Bridgewood House - Enter and View Report
On 6th March 2023 we visited Bridgewood House, a nursing and residential care home in Enfield. This report outlines our findings and recommendations from our visit.
Report

Assessing dental care in Enfield
Over the past few months, we've been engaging with local people in Enfield to find out how well dental health services are working in the borough. This work builds on previous work carried out in 2021 and 2022 that identified issue with local dental care services. Our latest report details the results of this work...
Report

Helping to shape local ambulance services
Our latest report highlights the important things you told us you wanted considered in the London Ambulance Service's vision and mission to improve care over the last five years.
News

London Ambulance Service survey
The findings from our report will help London Ambulance Service to shape their vision and goals for the next five years, and improve urgent and emergency care based on your feedback.
Report

Do you need help travelling to NHS services?
Find out what support is available to help you when travelling to your GP, hospital or other NHS services.
Advice and Information

Interpreters (including BSL) for GPs
If you don’t speak English, or if you use British Sign Language (BSL), you are entitled to an interpreter at no cost to you or the GP practice.
Advice and Information

Medical help for non-Coronavirus symptoms
We are all mindful of the current pressure our NHS is under. So knowing what to do when we, our families and friends are unwell with non-Coronavirus symptoms is something we need to talk about.
Advice and Information

How to make the most out of online appointments
Many GP's and hospitals are now offering online appointments as an alternative to face to face appointments during the Coronavirus outbreak. Here are some top tips for you to help you understand what to expect from an online appointment.
Advice and Information

Useful links about Coronavirus
Here are some useful links about Coronavirus in relation to a range of long-term medical conditions, disabilities and more.
Advice and Information

Coronavirus information in other languages and formats
We have brought together lots of useful links to information about coronavirus that is presented in all sorts of different ways, such as child friendly; braille; BSL; easy read and more.
Advice and Information