News and reports

Here at Healthwatch Enfield, we are geared up for our staff to work from home so we will still be taking calls on our signposting and information line as usual over the coming weeks and months.

The CQC carried out an unannounced focused inspection of the emergency department in January, in response to concerning information received in relation to the care of patients. You can read the full report on the CQC website.

Over 130 young people in Enfield have started to tell us about their experience of local health and social care services, but we want to hear from more of you!

The majority of women who gave birth in February last year had confidence and trust in staff, felt they were ‘always’ listened to by midwives and received appropriate advice at the start of labour, according to a national survey by the CQC.

Healthwatch England’s new report, Shifting the mindset (2020), investigates how hospitals report on complaints and whether current efforts are sufficient to build public trust.