1. How to get help from an NHS Volunteer Responder

    News -

    The ‘NHS Volunteer Responders’ scheme has been set up to support the NHS and the care sector during the Coronavirus outbreak. This article aims to help you understand how to refer yourself or someone else to get help from the NHS volunteers.

  2. Where can I go for support for my mental health as a parent?

    Advice and Information -

    We've pulled together a number of services for parents in need of support for their mental health. Read more to find out where you can go to get the help you need.

  3. The Care Quality Commission publishes annual maternity survey

    News -

    The majority of women who gave birth in February last year had confidence and trust in staff, felt they were ‘always’ listened to by midwives and received appropriate advice at the start of labour, according to a national survey by the CQC.

  4. New weekly breastfeeding support group opens in Enfield

    News -

    Last week, a new breastfeeding support group opened in Enfield to offer both new and experienced mums a place to discuss concerns, ask questions and meet other mums, and is supported by local health visitors and midwives too.

  5. CQC survey shows only limited improvement in maternity care experiences

    News -

    Many women are positive about their maternity care, but improvements still needed.

  6. Medical help for non-Coronavirus symptoms

    Advice and Information -

    We are all mindful of the current pressure our NHS is under. So knowing what to do when we, our families and friends are unwell with non-Coronavirus symptoms is something we need to talk about.

  7. Opportunity: Become a Local Committee Volunteer

    News -

    An opportunity to directly shape and monitor our work...

  8. Local Committee Meeting - January 2024

    News -

    Our Local Committee Meetings are instrumental in shaping the work we deliver at Healthwatch Enfield.

  9. Share your views on proposed changes to maternity and children’s surgical services

    Advice and Information -

    North Central London Integrated Care Board (NCL ICB) and NHS England are consulting with residents, healthcare staff and patients on the proposed changes in North Central London.

  10. Tell us the impact Coronavirus has had on your wellbeing

    News -

    We really want to hear from you about your experiences during the Coronavirus outbreak. Hearing from you will help us find out what information and support local people need in the future. Please take 5 minutes to respond to our survey!

  11. Healthwatch England publishes report about NHS complaints

    News -

    Healthwatch England’s new report, Shifting the mindset (2020), investigates how hospitals report on complaints and whether current efforts are sufficient to build public trust.

  12. Healthwatch Enfield asks Enfield Clinical Commissioning Group to keep the Urgent Care Centre at Chase Farm open until 10pm

    Report -

    The Enfield Clinical Commissioning Group have recently proposed changing the closing time of the Chase Farm Hospital Urgent Care Centre, from 10pm to 9pm. 84% of the people we spoke to did not agree with the proposal.

  13. Report reveals people in North Central London believe access to health services need to be improved

    News -

    More needs to be done to improve access to NHS services in North Central London – according to hundreds of people who took part in a regional survey.

  14. Have you recently stayed on a ward at the North Mid Hospital or visited someone who has? Tell us about your experiences!

    News -

    Every day the North Mid Hospital cares for about 450 patients on its wards so it is likely you may have been one of them. Or maybe you had a relative or a friend staying in the hospital in the last few weeks. If so, we want to hear your views!

  15. We want to hear about how you share your views and opinions

    News -

    Have you given feedback about a product or service you have used before? Have you written an online review on websites such as Amazon, TripAdvisor or Facebook? We want to hear about your experiences of sharing your views and opinions.

  16. Tell us your experiences of NHS Continuing Healthcare and/or Personal Health budgets

    News -

    Healthwatch Enfield is working alongside Enfield Disability Action (EDA) to listen to local people’s experiences of being assessed for, receiving and using NHS Continuing Healthcare and Personal Health Budgets to meet the care needs of an individual.

  17. New research for CQC shows people in Greater London regret not raising concerns about their care – but those who do raise concerns see improvements.

    News -

    The Care Quality Commission (CQC) is calling for people to speak up about their experiences of care.

  18. What would you do to improve services in North Central London?

    Report -

    This report outlines feedback from residents across North Central London (Barnet, Camden, Enfield, Haringey and Islington) on what they would to do improve local services, to provide an evidence base for the NHS Long Term Plan.

  19. Local people’s experiences of booking a GP appointment

    Report -

    This report outlines research from talking to over 1,000 patients in Enfield about their experiences of booking a GP appointment in Enfield.

  20. Listening to Local voices on Mental Health

    Report -

    We are delighted to publish 'Listening to Local Voices on Mental Health' our report into the experiences and views of service users and carers of mental health provision and support in Enfield.

  21. What young people think about mental health support in Enfield

    Report -

    This report examines the feedback we received around the quality of children and young people's mental health services in Enfield.

  22. Enter and View - Azaela Court Care and Nursing Home

    Report -

    Most residents felt care provided at Azaela Court Care and Nursing Home was of good standard but a few raised some concerns. Read our full Enter and View report after our visit on July 24th 2019, to assess the quality of care provided.

  23. Enter and View - Charles Coward Ward, North Middlesex University Hospital

    Report -

    After concerns were raised regarding people's experience of the Charles Coward ward (NMUH), we conducted an unannounced Enter and View visit. Read our full Enter and View report after our visit, on October 18th 2019, to assess the quality of care.

  24. Enter and View - Nairn House Care and Nursing Home

    Report -

    Most residents felt care provided at Nairn House & Nursing Home was of good standard though some concerns were raised. Read our full Enter and View report, on November 27th 2018, to assess the quality of care provided.

  25. Enter and View - Camden Lodge Care home action plan

    Report -

    Following our Enter and View visit in May 2018, Camden Lodge Care Home has provided an action plan relative to the recommendations we made. Their action plan is available for download.

  26. Enter and View - Camden Lodge Care Home

    Report -

    Most residents felt care provided at Camden Lodge Care Home was of good standard but a few raised some concerns. Read our full Enter and View report after our visit on May 18th 2018, to assess the quality of care provided.

  27. Have your say in shaping the future of NHS complaint handling

    News -

    The Parliamentary and Health Services Ombudsman have been working with the NHS and other public service organisations, members of the public and advocacy groups to develop a shared vision for NHS complaint handling. Read our article to find out more.

  28. Easy Read - How to make a complaint or leave a compliment about health and care services in Enfield

    Advice and Information -

    Keep scrolling down to find the service you are looking for.

  29. Video and Easy Read documents about how to make a complaint or leave a compliment

    News -

    If you have a learning disability and/or autism and want to make a complaint about a health or social care service in Enfield, our new videos and easy read documents are now available.

  30. The North Middlesex Hospital Emergency Department is rated Requires Improvement by CQC

    News -

    The Care Quality Commission has rated the North Middlesex Hospital 'Requires improvement' overall.

  31. Listening to Enfield: Community Priorities for 2024–2025

    News -

    Learn about the findings from our priorities survey: GP access, mental health, dental care, and more. Your voice has shaped our focus for 2024–2025.

  32. GP Access Made Simple: Celebrating Our Annual Conference

    News -

    As we reflect on our 'GP Access Made Simple' conference, we extend our deepest thanks to everyone who attended and shared their insights.

  33. An opportunity to ask questions and hear from local GPs in Enfield about how they are dealing with the Coronavirus crisis

    News -

    Join our first online event, June 11th 2020 to hear from local GPs in Enfield! An opportunity to ask questions and hear from local GPs about how they are dealing with the Coronavirus crisis.

  34. Temporary changes to adult blood taking services at Chase Farm & Barnet Hospital

    News -

    Temporary changes have been made to the Royal Free London’s adult blood taking services (including Chase Farm Hospital and Barnet Hospital). This is part of the trust’s response to the Coronavirus pandemic, to protect patients, staff and the public.

  35. New Chief Executive appointed to Barnet Hospital

    News -

    The Royal Free London NHS Foundation Trust (RFL) has announced the appointment of Deborah Sanders as the new chief executive for Barnet Hospital. Deborah had been acting as interim chief executive at Barnet Hospital since October 2019.

  36. Have your say on changes to planned operations for bones, joints and muscles

    News -

    The North London Partners in Health and Care are proposing a new way to organise planned orthopaedic surgery. Have you say on the new proposals!

  37. Book your ticket to the Healthwatch Enfield Annual Conference

    News -

    Bookings are now open for the Healthwatch Enfield Annual Conference 2020.

  38. New bus service stopping at Chase Farm Hospital

    Advice and Information -

    Patients, visitors and staff can now look forward to a bus service which delivers and collects them from Chase Farm Hospital’s front door.

  39. Public urged to act fast to avoid festive flu

    News -

    England’s top doctors have urged people to protect themselves and their families from flu over the coming week amid warnings that new cases may peak over the busy Christmas period.

  40. Healthwatch Enfield hosting free cancer awareness sessions for local people

    News -

    We are working with Enfield Council to host FREE cancer awareness sessions for local people in Enfield. The sessions are ideal for community groups, care homes, social groups, staff and more!

  41. Temporary changes to leadership at Healthwatch Enfield

    News -

    On 4th November 2019, our Chief Executive, Patricia Mecinska, will join North Middlesex University Hospital NHS Trust for six months as the Head of Patient Experience and Involvement. We wish her the best.

  42. NHS Enfield Clinical Commissioning Group agree to keep the Urgent Care Centre at Chase Farm open until 10pm

    News -

    Despite considering the proposal to close the Centre at 9:00pm, in September 2019, NHS Enfield Clinical Commissioning Group agreed to keep the Urgent Care Centre at Chase Farm open until 10pm.

  43. Chase Farm Hospital redevelopment team wins award

    News -

    Chase Farm Hospital’s redevelopment team became the proud winners of a prestigious industry award last week.

  44. We are recruiting! Join us as a Community Outreach, Research and Events Co-ordinator

    News -

    Would you like to work for a dynamic organisation which seeks to empower local communities to secure improvements to health and social care services affecting over 300,000 residents of Enfield?

  45. Changes to how you book non-emergency patient transport for hospital appointments

    Advice and Information -

    Booking arrangements for non-emergency patient transport has changed for patients using the following local hospitals: North Mid; Chase Farm, Barnet, Whittington Health, Moorfields Hospital NHS Foundation Trust.

  46. Patients in North Central London to benefit from joined up health records

    Advice and Information -

    Patients across Barnet, Camden, Enfield, Haringey and Islington are set to benefit from having joined up health records across all local NHS services.