Winter Wellness Guide: NHS Services and Urgent Care

Manage your health effectively this winter, ensuring you know where and how to seek the right support when needed.
NHS Winter Wellness advert. Woman lying down on sofa, warm.

Winter can be a challenging time for personal health and wellbeing. This practical guide covers services and opening times, to help Enfield residents navigate NHS services during the winter months. 

Choose the right NHS service for you and your family this winter

If you need medical help, it is important that you choose the right NHS service for you or your family’s needs, to make sure urgent care is available to those who need it most.

  • Make sure you have enough of any medication you need, and remember, your local pharmacist can advise on minor medical problems. You can find your nearest pharmacy at NHS.uk.
  • If you are a parent of a young child, the NCL's Help for parents and Children and Young People webpages also provides advice on how to manage a range of common illnesses in children.
  • GP practices will continue to be open as usual. Find out how to book an evening or weekend GP appointment here.
  • It is important that residents who need urgent medical care come forward as normal, especially when someone is seriously ill or injured, or their life is at risk.
  • If you have a health concern that is not life-threatening, NHS 111 online or calling 111 offers quick advice on the best option for you to get the care you need.
  • If it is a life-threatening emergency such as serious illness or injury, you should still call 999.

For more advice on how you can stay well this winter visit our Advice and support to stay well webpage.

NHS Prescription service.

Pharmacy Holiday Opening Times

Healthfare Pharmacy

  • Location: 9 Coleman Parade, Southbury Road, Enfield, EN1 1YY
  • Phone: 020 8367 5456
  • Opening Times: Monday 25 December 10am - 6pm, Tuesday 26 December 10am- 2pm, Monday 1 January 2024 10am - 2pm

Bees Dispensing Chemist

  • Location: 172 Fore Street, Edmonton, N18 2JB
  • Phone: 020 8807 3228
  • Opening Times: Monday 25 December 10am - 6pm, Tuesday 26 December 12pm - 4pm, Monday 1 January 2024 12pm - 4pm

Bank Holidays can affect the opening hours of local pharmacies. The full list of opening hours for pharmacies in North Central London across Christmas and New Year can be found on our website

Crisis Support and Mental Health

We know that Christmas and the winter months can be difficult if you are struggling with your mental health, but you don’t have to cope on your own. Support is available 24/7 to help you.

If you are concerned about your mental health, or someone you care for, including a child or young person, you can contact your free local NHS urgent mental health helpline.

Mental health professionals are available to offer free advice and support 24 hours a day, seven days a week, 365 days of the year. They can provide immediate support or refer you to other sources of help if needed.

  • For child or young person aged under 18, call 0800 151 0023.
  • For aged 18+ call 0800 151 0023.

In an emergency: If someone’s life is at risk, for example they have seriously injured themselves or taken an overdose, or you do not feel you can keep yourself or someone else safe – call 999 or go to A&E immediately.

For more resources and support for mental health and wellbeing, visit Mental Health Services for Enfield Residents.

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