The Tribunal heard that the residential care home In The Limes Avenue, Enfield, had not provided the standard of care that people should expect.
The court heard a catalogue of poor care from previous inspections, including
- Residents left in their rooms with soiled incontinence pads, urine-soaked mattresses, and a fresh pillowcase being put on a still-wet pillow.
- A strong smell of urine and, in some cases, faeces on the premises.
- Failure to assess the risk and prevent the spread of infection by keeping the place clean.
- Failure to prevent abusive and degrading treatment.
- Use of a walk-in shower that, when the door was left open for staff to assist when required, exposed naked occupants to view by other residents.
- Failure to keep records of assessments of capacity to assess if residents had capacity to consent to their care.
- Failure to maintain adequate staff recruitment and training records.
First-tier Tribunal Judge, Graham Sinclair, ruled earlier this month that the appeal be dismissed and the CQC’s decision to cancel the appellant’s registration as a care provider dated 9 July 2018 be confirmed.