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GP Friends & Family Test

The Friends and Family Test (FFT) is a standardised test used to assess patient satisfaction across different NHS services. The FFT asks one simple question: ‘How likely are you to recommend our service to friends and family if they need similar care or treatment?’. The FFT was introduced to GP practices in January 2015 and it is a contractual requirement for GP practices to submit FFT data. In line with our work around GP services in Enfield, we monitor the GP FFT data for Enfield practices on a monthly basis. The monthly data can be downloaded below.

We also published a report in March 2016, ‘The GP Friends and Family Test in Enfield Practices: Learning from the first year of implementation’. The report is available at this link.

Downloads

GP FFT data - February 2017

GP FFT data - January 2017

GP FFT data - December 2016

GP FFT data - November 2016

GP FFT data - October 2016

GP FFT data - September 2016

GP FFT data - August 2016

GP FFT data - July 2016

GP FFT data - June 2016

GP FFT data - May 2016

GP FFT data - April 2016

GP FFT data - March 2016

GP FFT data - February 2016

GP FFT data - January 2016

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